Senior Field Service Engineer Electron Beam Systems

Location: Lombard Illinois (Home-Based Considered for the Right Candidate)

Travel: Approximately 3050% throughout the United States

Some engineers enjoy replacing parts.

Others enjoy understanding why the machine stopped working in the first place.

If youre the engineer customers call when the problem becomes too complex you may be exactly who were looking for.

At pro-beam USA youll work on highly customized electron beam welding and advanced manufacturing systems used in some of the worlds most demanding industries. This isnt routine field service on standardized equipment. Every installation commissioning and service project presents unique technical challenges requiring systematic troubleshooting collaboration and curiosity.

Over time youll become one of North Americas technical experts in electron beam technology working directly with engineering teams in both the United States and Germany to support customers pushing the limits of manufacturing technology.

For more than 50 years pro-beam has been one of the worlds leading specialists in electron beam technology.

Our systems support manufacturers in industries where precision repeatability and reliability are essentialincluding aerospace defense energy automotive medical technology and advanced manufacturing.

Unlike many equipment manufacturers pro-beam not only designs and builds highly customized electron beam systems but also operates its own production facilities giving our engineers firsthand experience with the technology they support.

Our U.S. headquarters in Lombard Illinois serves customers throughout North America while working closely with engineering manufacturing software and project teams in Germany.

This is far more than a traditional Field Service position.

As a Senior Field Service Engineer youll support the installation commissioning optimization and long-term performance of sophisticated electron beam welding systems across North America.

Youll serve as one of their primary technical resources for complex customer issues partnering with customers and engineering teams to solve challenging electrical mechanical vacuum high-voltage motion control and electromechanical problems.

Although electron beam technology is highly specialized direct electron beam experience is not required.

Pro beam is looking for experienced field engineers with outstanding troubleshooting abilities who enjoy learning complex technologies.

• Lead or support installation startup commissioning and acceptance testing of highly customized electron beam systems
• Diagnose and resolve complex electrical mechanical vacuum motion control high-voltage and electromechanical issues both remotely and on-site
• Perform systematic root-cause troubleshooting rather than symptom-based repairs
• Serve as a technical escalation point for challenging customer issues
• Deliver technical training for customer maintenance and engineering teams
• Collaborate closely with engineering teams in Germany on complex technical investigations
• Support continuous improvement through technical documentation and knowledge sharing
• Travel throughout North America supporting customer installations and production systems
• Build trusted relationships with customers while representing pro-beams technical excellence

This role is ideal for engineers who naturally ask:

Why is this machine behaving this way

rather than simply replacing components until the problem disappears.

Youll likely enjoy this role if you:

• Enjoy solving difficult technical problems
• Think systematically when troubleshooting complex equipment
• Like working independently while collaborating with engineering teams
• Enjoy commissioning new equipment and seeing projects through from startup to production
• Take pride in becoming the technical expert customers rely on
• Appreciate continuous learning and mastering new technologies

Successful candidates often come from Field Service Installation Startup or Commissioning roles supporting industrial capital equipment such as:

• CNC machine tools
• Laser processing systems
• Electron beam systems
• Vacuum systems and vacuum furnaces
• Semiconductor manufacturing equipment
• Heat treatment equipment
• Industrial furnaces
• Precision welding systems
• Metal processing equipment
• Industrial inspection equipment
• Other highly customized OEM capital equipment

Experience supporting German or European-built machinery is highly valued but certainly not required.

• 5 years of experience in Field Service Installation Startup Commissioning or Technical Support of industrial capital equipment
• Demonstrated ability to troubleshoot complex electrical mechanical electromechanical and motion-control systems
• Experience reading electrical schematics and technical documentation
• Strong customer-facing communication skills
• Ability to work independently while managing multiple priorities
• Willingness to travel approximately 3050% throughout North America

Experience with one or more of the following:

• Vacuum technology
• High-voltage equipment
• CNC machinery
• Machine tools
• Laser processing equipment
• Industrial furnaces
• Semiconductor equipment
• Siemens PLC diagnostics
• Servo drives and motion control
• Industrial networking
• German or multinational OEMs

This is not a repetitive service position.

Every machine is highly customized.

Every installation is different.

Every customer presents unique technical challenges.

Rather than supporting standardized production equipment youll work with systems combining vacuum technology precision mechanics high-voltage engineering motion control automation and advanced manufacturing into one highly specialized platform.

Youll receive extensive training while working alongside experienced colleagues in both the U.S. and Germany.

As your expertise grows youll become one of only a small number of engineers in North America specializing in electron beam manufacturing technology.

• $4555/hour plus overtime
• 401(k) with company match
• Blue Cross Blue Shield medical dental and vision coverage
• Paid Time Off
• Ongoing technical training and professional development
• International collaboration with engineering teams in Germany
• Visa sponsorship may be considered on a case-by-case basis

At pro-beam field service engineers are trusted technical partnersnot simply repair technicians.

Youll work with cutting-edge manufacturing technology collaborate with world-class engineers and help customers solve some of the most challenging manufacturing problems in the industry.

If you enjoy complex machinery systematic troubleshooting continuous learning and making a visible impact wed love to hear from you.