Senior Executive Engagement Program Manager Strategy

Available Locations

• San Francisco

About the Role

The Strategy organization operates as a high-velocity engine at the intersection of business technology and go-to-market execution driving enterprise growth global expansion market innovation and strategic execution. Our multi-disciplinary team spans seven core strategic pillars: Network & Infrastructure Strategy Industry Solutions Strategic Partnerships International Expansion Executive Customer Engagements & Product Operations Corporate Development & M&A and AI-driven Operational Innovation. As primary connective tissue across the enterprise we collaborate closely with Sales Product & Engineering Finance Legal and Policy to translate corporate vision into measurable real-world execution.

Cloudflare is looking for a Senior Executive Engagement Program Manager - Strategy to shape how we engage grow and deepen relationships with our most strategic enterprise customers while driving our most important executive engagements. This is a high-visibility role that sits at the intersection of GTM growth strategy cross-functional operations executive influence and narrative development.

You will work alongside account teams to understand what each customer cares about most then translate that into a focused engagement strategy: shaping the narrative preparing the executives who will be in the room and designing the conversation to surface the customers real business challenges. You will also build the frameworks and playbooks that allow this work to scale across the broader Executive Engagements Programs. Were looking for a resourceful entrepreneurial individual who thrives in ambiguous situations can think critically under pressure and can manage relationships and build consensus with stakeholders at all levels. If youre someone who can roll up your sleeves and navigate complex challenges without a playbook while applying strong conceptual and analytical problem-solving skills wed love to hear from you.

Responsibilities

• Top 250 Account strategy and growth (AMER): Serve as the strategic operating partner for Cloudflares most important enterprise customers across the Americas. Own the internal operational cadence that aligns Executive Product R&D GTM and other internal teams around each account building the processes and frameworks with an emphasis on AI solutions that drive coordinated sustained account growth. Act as the connective tissue between field teams and internal stakeholders to remove blockers surface opportunities and accelerate pipeline toward shared growth goals.
• Sales Partnership & Engagement Strategy: Serve as the primary strategic partner to account teams & C-Suite for executive engagements from initial discovery through post-engagement follow-through. Join discovery calls to understand deal context customer priorities and desired outcomes. Help AEs and SEs translate their account knowledge into a coherent engagement strategy and feed post-engagement insights back to Sales and leadership to inform next steps.
• Executive Preparation & Narrative Development:Build and maintain a library of modular narrative frameworks and talk tracks that help Cloudflare executives move fluidly between technical depth and business-level conversation across any executive-level meeting including QBRs executive syncs strategic reviews and Executive Briefings. Collaborate with Product and Engineering to translate technical capabilities into business-relevant narrative that articulate real-world value. Prepare each Cloudflare leader ahead of an engagement briefing them on customer context business priorities open questions and the narrative arc theyll be guiding.
• Facilitator-Led Engagement Design: When required be present in person to host and facilitate Executive-level engagements at the San Francisco EBC moving the organization away from slide-heavy one-directional presentations toward meaningful executive-to-executive dialogue.
• Engagement Innovation: Continuously improve the quality and impact of executive engagements by identifying where AI and emerging tools can make interactions sharper from using data to personalize agendas to capturing and summarizing key outcomes in real time. Bring new ideas to the program and pilot them with a bias toward practical impact across all engagement formats and channels.

Desirable Skills Knowledge and Experience

• Stakeholder Influence: 58 years of proven ability to build trust across Sales executive leadership and cross-functional partners aligning priorities and moving people toward shared outcomes.
• Strategic problem solver: You can quickly understand complex business problems structure ambiguous questions synthesize next steps and identify the highest leverage path forward. You are comfortable moving between strategy operations content and execution.
• Facilitation & Executive presence: Strong communication and storytelling skills with the presence and confidence to guide a room of senior leaders through a structured conversation.
• Customer-first consultative mindset: You are skilled at uncovering what customers actually care about not just what they say in the first meeting. You can translate business challenges into engagement strategies that build trust and create momentum.
• Narrative and content judgment:You can turn fragmented inputs into a compelling executive narrative. You understand what belongs in a C-level conversation what should be left out and how to balance technical credibility with business relevance.
• Commercial Orientation: You understand how executive engagement supports account growth pipeline acceleration expansion retention and strategic partnership. You can connect customer conversations to measurable business outcomes.
• Relevant Industry Background:Experience in Consulting Technology and/or Sales is strongly preferred with a demonstrated ability to navigate complex enterprise relationships build credibility with senior stakeholders and drive measurable outcomes in a fast-moving environment.

Qualifications

• Experience: 58 years in strategic account management executive engagement programs pre-sales consulting or a similar GTM role within B2B SaaS or enterprise technology. Sales/GTM experience is highly valued; backgrounds in management consulting investment banking corporate strategy technology or enterprise sales are strongly encouraged.
• Experience working with senior executives strategic accounts or complex enterprise customers.
• Strong analytical problem-solving and communication skills.
• Demonstrated ability to influence cross-functional teams without direct authority.
• Experience translating customer insights into strategies narratives programs or commercial actions.
• Strong written and verbal storytelling skills including executive-level content development.
• Education: Bachelors degree required. Masters degree preferred.

Compensation

• The estimated annual salary range for the Bay Area is: $157000 - $216000

Equity
This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.