Senior Enterprise Onbase Administrator

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please ; or click on the linkhere to view Our DES video. Come Join the DES Team!

The Department of Economic Security Division of Technology Services is seeking an experienced and highly motivated professional to join our team as a Systems/Network Engineer. This position will serve as a Senior Enterprise OnBase Administrator. This position assists with daily support maintenance governance and customer service of OnBase systems including various OnBase Modules SQL Monitor and applicable integrations such as: Okta Workforce and/or Active Directory. This includes configuration within these systems and integrations as requested. Daily activities include supporting divisions prioritizing and distributing tickets and configuration of policies. Other duties include configuration and
troubleshooting of complex issues support strategy sessions provide industry best practice guidance to leadership and participate in projects to extend automation opportunities.

This position may offer the ability to work remotely within Arizona based upon the departments needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Maintain monitor and update OnBase configurations including integration creation and support. Troubleshoot issues within the environment.
• Prioritizes and plans work activities and sets goals and objectives. Conducts daily Event Viewer analysis identifies and characterizes incidents generates incident reports and investigates suspicious activity.
• Performs system analysis designs constructs and tests infrastructure. Identifies opportunities and implements solutions to improve efficiency and reduce waste.
• Creates process documentation for internal use. Participates in meetings support strategy session and work groups to streamline processes for efficiency.
• Reviews configuration change proposals for compliance to established standards guidelines and policies. Provides guidance assistance training and documentation for process solutions.

Knowledge of:

• Various infrastructure technologies and in-house developed applications utilized in the enterprise
• SQL Management Studio
• Advanced information system configuration management
• Active Directory Group Policy Certificate Services Okta and in-house developed applications utilized in the enterprise
• Installing of PC Software
• Evaluating and testing of emerging technologies
• OnBase Troubleshooting Tools OnBase Reporting Dashboards OnBase Workview/Workflow
• Unity Scripts
• API integration

Skills In:

• Strong customer service
• Excellent interpersonal communication written and oral
• Expert troubleshooting
• Analyzing existing performance trends and recommend adjustments or changes where required
• Developing and writing technical documentation

Ability to:

• Balance prioritize and organize multiple tasks
• Work collaboratively in teams and across organizations
• Synthesize feedback and adjust plans accordingly
• Build strong relationships inside and outside the organization
• Perform advanced design maintenance and repair of servers

This ideal candidate for this position will have:

• N/A

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a currentvalid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Applicants for this position will be required to apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets DES requirements for a Level One card.
• Bachelors degree or 8 years of extensive experience in systems engineering (or equivalent experience).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical dental life and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact us at or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or Requests should be made as early as possible to allow sufficient time to arrange the accommodation.