Senior Engineering Program Manager, Cloud Services Infrastructure, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apples long-held passion for combining art and technology. These are the people who power the App Store Apple TV Apple Music Apple Podcasts and Apple Books. And they do it on an extensive scale meeting Apples high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure end-to-end solutions. nnThanks to Apples unique integration of hardware software and services engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apples privacy policy one of Apples core values. Although services are a bigger part of Apples business than ever before these teams remain small flexible and cross-functional offering greater exposure to the array of opportunities here.

Our team is looking for a dynamic EPM to help build and run the foundation that services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. Youll be partnered with a team whose mission it is to build maintain and improve Apples most critical cloud services. Were looking for hardworking passionate people to join our amazing team where we focus on extraordinary service availability scalability and security while defining standards implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence complex critical thinking and creative problem solving wed love to hear from you!nnABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering design and leadership. You have excellent communication organization and leadership skills as this is relevant in our complex environment. Are you readyn

Drive cross-functional programs that span cloud infrastructure products within Compute Storage Observability Traffic Data Platform Data Servies and Developer with engineering leads to translate platform strategy into actionable roadmaps with clear milestones owners and success technical and organizational risks early; facilitate alignment and unblock teams through proactive program frameworks that bring visibility to cross-team dependencies progress and tradeoffs for leadership operational rigor across the program lifecycle from requirements gathering through launch readiness and post-launch iteration.

12 years in technical program management with significant experience in infrastructure or platform developmentnDeep understanding of and experience in distributed systems cloud infrastructure and software development lifecyclesnBS in Computer Science Engineering or related technical field or related experience

Familiarity with container orchestration (Kubernetes) workflow systems or distributed data platformsnExperience building developer platforms or infrastructure-as-a-service productsnProven ability to drive complex multi-team technical programs from ambiguity to deliverynTrack record of influencing senior engineering leaders and building consensus across organizations with competing prioritiesnStrong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffsnSelf-motivated and proactive; demonstrated ability to quickly triage prioritize and navigate ambiguity under pressurenExcellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences