Senior Engineering Program Manager, Appl Music ML & Infrastructure, Apple Services Engineering

Apple Services is an exciting environment and a dynamic development organization. With customers around the world we are a fast-growing marketplace for music movies TV shows books podcasts and apps. Were looking for people who can partner with our Stakeholders and Engineering teams to ship complex customer-facing music recommendation systems while also driving infrastructure-critical initiatives.

You will bring deep technical domain expertise to drive server-side initiatives under tight release cycles moving fluidly between ML experimentation and foundational data infrastructure work. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have more. You take responsibility; you feel a personal stake in the product you ship; you communicate responsibilities and scope clearly; you value integrity; you thrive in conflict; you know how things work; you work for the success of the entire Program Management team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgment; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; and you ship code which millions of customers will use.

Lead projects/programs through the software development lifecycle from planning (which includes scoping prioritizing resource allocation and timelines) to launchnPartner with stakeholders to create functional and technical requirements for recommendation systems A/B testing programs including data infrastructure initiatives nDrive cross-org coordination across Privacy Engineering ML teams platform teams client engineering and service owners to align on sequenced delivery plansnCollaborate with Engineering Design Product QA Legal Finance Privacy Marketing Operations and other organizations both inside and outside of Apple to support personalization features and foundational infrastructure in Apple MusicnTranslate deeply technical work whether ML model performance or infrastructure migration status into clear executive updates and risk assessmentsnFlexible working with teams across US timezones nHelp establish processes to improve how our products are built and executed

7 years work experience as an Engineering Program ManagernStrong technical program manager with a proven track record in driving software development initiativesnKnowledge of key technologies and systems involved in big data processing machine learning and distributed systemsnDemonstrated ability to manage complex dependency chains across multiple engineering organizationsnBS in Computer Science Engineering or related technical filed or equivalent industry experience

Experience driving ML/recommendation system programs and data infrastructure initiatives including A/B testing frameworks experiment design GenAI and interpreting ML model metrics to inform product decisions. nExperience with privacy/compliance-gated engineering work including navigating privacy reviews u0026 requests and translating legal/compliance requirements into engineering of waterfall and agile project management methodologiesnExperience as an embedded EPM directly supporting engineering teams by facilitating agile ceremonies (e.g. sprint and capacity planning) and managing release documentationnStrong facilitation skills to drive complex cross-functional and comprehensive projectsnExceptional verbal and written communication including presentation skills to all levels of an organizationnComfortable operating in extended ambiguity; able to drive urgency on infrastructure timelines without losing momentum on feature deliverynExperience with establishing processes and/or team culturenPassionate about protecting privacy while delivering key product insightsnPrior software development experience is a plusnExperience in music industry a plus