Senior Engineering Manager, Production Engineering
San Francisco, CA - USA
Department:
Job Summary
Why Harvey
At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
Harvey is building the AI platform trusted by the worlds leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction every model inference and every production workload.
Were looking for a Senior Engineering Manager to lead our Infrastructure Production Engineering organization. This team is responsible for building and operating Harveys core compute and networking infrastructure Kubernetes platform workflow orchestration platform and production infrastructure foundations that enable engineering teams to move quickly with confidence.
In this role youll own the reliability scalability security and efficiency of Harveys infrastructure platform. Youll lead a team of high-performing engineers responsible for compute fleet management capacity planning infrastructure automation and production operations. Youll partner closely with Product Engineering Security AI Infrastructure and Platform teams to ensure our infrastructure scales with Harveys rapid growth.
Youll report to the Head of Infrastructure and play a key leadership role in shaping the future of Harveys infrastructure platform.
At Harvey we value Decisiveness Simplicity and the belief that Jobs Not Finished. We move quickly prioritize clarity and continuously raise the bar for engineering excellence.
What Youll Do
Leadership & Strategy
Lead mentor and grow a team of high-performing infrastructure engineers responsible for Harveys production infrastructure foundation.
Foster a culture of operational excellence engineering quality customer ownership and continuous improvement.
Partner with Engineering Security Product and AI Infrastructure leaders to define long-term infrastructure strategy and execution priorities.
Drive technical direction for compute infrastructure networking Kubernetes workflow orchestration and production operations.
Lead cross-functional initiatives to improve reliability scalability security operational efficiency and infrastructure cost optimization.
Infrastructure Foundation & Production Operations
Own and operate Harveys global compute and network infrastructure ensuring high availability scalability reliability and performance.
Manage compute resources to maximize utilization performance and service availability while supporting rapidly growing AI workloads.
Lead capacity planning demand forecasting and fleet lifecycle management to ensure infrastructure scales efficiently with business growth.
Operate and continuously improve Harveys Kubernetes platform including cluster provisioning upgrades monitoring reliability performance and operational automation.
Own Harveys Temporal-based workflow orchestration platform ensuring reliable scalable and observable execution of distributed application workflows.
Drive infrastructure cost optimization through capacity management resource rightsizing workload efficiency improvements and utilization monitoring.
Build and maintain secure infrastructure foundations including identity and access management network isolation secrets management auditing and compliance controls.
Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
Establish comprehensive observability monitoring alerting incident response and operational readiness practices across the infrastructure platform.
What You Have
7 years of software or infrastructure engineering experience including 5 years leading engineering teams.
Deep expertise operating large-scale cloud infrastructure on AWS Azure or Google Cloud Platform.
Strong hands-on experience operating Kubernetes in production including cluster lifecycle management networking and reliability.
Experience building and operating large-scale distributed systems with strong reliability scalability and performance characteristics.
Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
Strong understanding of compute infrastructure networking capacity planning fleet management and production operations.
Experience designing and operating observability platforms including monitoring logging alerting and incident response processes.
Strong understanding of infrastructure security including IAM network security secrets management and compliance best practices.
Demonstrated success leading complex cross-functional technical initiatives and influencing engineering strategy across organizations.
Excellent communication skills with the ability to communicate technical concepts clearly to both engineering and executive audiences.
A systems-thinking mindset and passion for building simple reliable and scalable infrastructure platforms.
Nice to Have
Experience operating workflow orchestration platforms such as Temporal.
Experience supporting AI/ML or LLM infrastructure at scale.
Experience managing GPU fleets high-performance compute infrastructure or large-scale capacity planning.
Experience with multi-cloud infrastructure or hybrid cloud environments.
Compensation
$272000 - $355000
Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
Manager
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.