Senior Director, Tactical Operations

Location:

Guardian Dentistry Partners is entering a defining phase of growth as our network continues to expand through new partnerships and acquisitions. With that growth comes the need for experienced operational leaders who can step into complex situations identify opportunities solve challenges and drive performance where it matters most.

At Guardian Dentistry Partners we support a growing network of 169 dental practices across 11.5 states (shout out D.C.!). As one of the Fastest Growing Dental Groups (No. 384 on the 2024 Inc. 5000) we are committed to building strong lasting partnerships that help dental practices thrive while preserving the individuality that makes each practice unique.

As the Senior Director Tactical Operations you will serve as a strategic problem-solver and operational leader focused on supporting practices regions and markets facing unique challenges or opportunities. Working closely with our executive leadership team including the COO you will lead critical integration efforts for newly acquired practices while also providing hands-on support to underperforming offices emerging markets and high-priority operational initiatives across the organization.

This is not a traditional operations role. Were looking for someone who enjoys stepping into ambiguity diagnosing problems building action plans and leading teams through meaningful change. Whether supporting a newly acquired practice stabilizing a struggling office or helping execute strategic priorities across multiple markets youll play a direct role in Guardians continued growth and success.

This is a highly visible execution-driven leadership role that requires significant travel and a hands-on approach to leadership.

• Lead operational integration efforts for newly acquired practices ensuring a smooth transition into Guardians systems processes and culture
• Support newly partnered practices during their first year with Guardian helping establish operational consistency leadership alignment and long-term success
• Partner closely with the COO and executive leadership team to identify and address operational challenges across the organization
• Serve as a tactical operations leader for practices regions or markets requiring focused support stabilization or performance improvement
• Lead turnaround efforts for underperforming practices through hands-on coaching process improvement and accountability measures
• Analyze operational and financial performance to identify risks opportunities and actionable solutions
• Drive execution of strategic initiatives acquisitions integrations and special projects as needed
• Support Regional Managers and practice leaders in achieving operational financial and patient care objectives
• Collaborate with cross-functional departments including HR Finance Recruiting IT Marketing Clinical Support and Revenue Cycle to remove barriers and improve outcomes
• Lead change management efforts and support teams through periods of transition growth and organizational change
• Develop and implement best practices that improve operational efficiency team engagement and practice performance
• Serve as a trusted advisor and resource for field leadership across Guardians network

• Bachelors degree required; MBA or equivalent experience preferred
• 7 years of senior operational leadership experience within a multi-site healthcare dental services retail healthcare or service-based organization
• Demonstrated success leading practice integrations operational turnarounds acquisitions or large-scale business transformation initiatives
• Proven experience managing multi-site operations and developing leaders
• Strong financial acumen with the ability to analyze performance metrics and translate insights into action
• Exceptional leadership communication and relationship-building skills
• Highly adaptable solutions-oriented and comfortable operating in fast-paced environments
• Experience partnering directly with executive leadership teams preferred
• Willingness to travel extensively (up to 75%)

• Base Salary: Up to $150000
• Annual Bonus: Up to 20% based on individual performance and company goals
• Equity Participation: Eligibility for Guardians profit-sharing program following one year of service
• 401(k): Company-matched retirement plan
• Benefits: Competitive medical dental and vision coverage

This role sits at the intersection of growth and execution. Youll help welcome new partner practices into Guardian while also stepping into complex operational challenges across the organization. Whether supporting an acquisition stabilizing a struggling office or helping a market navigate change youll have a direct impact on the success of our practices teams and patients.

If youre energized by solving problems building relationships and making a measurable impact where its needed most wed love to talk with you.

FLSA Status:

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) sexual orientation gender identity or expression national origin age genetic information protected veteran status disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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