Senior Director, Strategy & Business Planning Evernorth Health Services Hybrid

Position Summary

The Senior Director Strategy & Business Planning is a critical leadership role supporting the Payer & Strategic Markets organization. This leader will be responsible for planning discipline financial insight market awareness client connectivity and cross-functional alignment needed to drive growth retention operational effectiveness and long-term business performance.

Reporting to the Managing Director Growth & Strategy this leader will drive strategic planning business performance forecasting and cross-functional execution across the organization ensuring priorities are aligned. Through partnering with key stakeholders this role will be accountable in evaluating opportunities for efficiencies informing critical decisions and effectively translating strategy into measurable outcomes.

Success in this role requires a forward-looking trusted people leader with strong business and financial acumen executive presence and the ability to build alignment across a highly matrixed environment. This leader must balance strategic perspective with execution disciplineconnecting market trends competitive intelligence client insights and enterprise priorities to anticipate future needs shape growth opportunities evolve capabilities and deliver measurable impact.

Successful candidates will demonstrate:

• Proven people leader with experience building strong teams fostering shared accountability and delivering measurable results.
• Strong executive presence communication judgment and ability to influence senior leaders and cross-functional partners in a complex matrixed environment.
• Strategic thinker who connects business priorities financial performance client insights market dynamics and operational needs into clear recommendations and action plans.
• Forward-looking leader who monitors market competitive client and business signals to identify risks opportunities and future capability needs.
• Balanced decision-maker with the financial discipline and business judgment to weigh growth investment efficiency expense management and operational priorities.
• Relationship-oriented leader who builds credibility creates alignment and moves work from activity completion to meaningful business impact.

Key Responsibilities

• Lead strategic and business planning across Payer & Strategic Markets connecting divisional priorities financial performance growth opportunities and execution plans.
• Partner with senior leaders and key stakeholders to set priorities assess opportunities and risks monitor progress and drive accountability for measurable business outcomes.
• Lead and develop a team supporting business planning growth enablement client-facing activities RFP support and strategic initiatives.
• Support health plan new sales renewals sub-client RFP activity client retention and divisional growth strategies.
• Drive forecasting business performance reviews strategic planning routines and executive reporting to identify opportunities risks resource needs and investment priorities.
• Partner with Finance and internal stakeholders to evaluate performance resource allocation workforce planning expense management growth opportunities and financial tradeoffs.
• Monitor market events competitive intelligence regulatory developments client trends and industry changes to identify emerging opportunities and risks.
• Synthesize client renewal RFP market and stakeholder insights into actionable recommendations for prioritization service development growth strategy and operating model improvement.
• Build strong divisional and enterprise partnerships to align diverse perspectives balance efficiency and growth and accelerate business impact.
• Develop executive presentations business cases strategic recommendations and decision-support materials for senior leadership.
• Lead governance and operating routines that improve visibility alignment accountability and execution of key priorities.
• Identify opportunities to simplify processes improve scalability strengthen organizational effectiveness and enhance overall business performance.

Qualifications

• Bachelors degree required; 10 years of progressive experience in strategy business planning finance operations consulting healthcare client strategy growth or related business leadership roles.
• Proven people leadership experience including leading and developing teams responsible for strategic operational growth client-facing or business development work.
• Demonstrated ability to influence outcomes across senior leaders cross-functional partners and matrixed teams while leading complex multi-stakeholder initiatives.
• Strong business and financial acumen including experience with forecasting business performance management resource planning investment decisions and business case development.
• Executive-level communication presentation relationship management decision-support and synthesis skills with the ability to translate complex information into clear recommendations and action plans.

Preferred Qualifications

• MBA or relevant advanced degree; healthcare payer PBM health plan regulated markets government programs or related industry experience.
• Experience supporting growth retention sales enablement account management RFP strategy client strategy market development or related business functions.
• Experience partnering across Finance Growth Operations Product Pricing Compliance Marketing Clinical or client-facing teams.

• Experience using market trends competitive intelligence client insights or business performance data to inform strategy prioritization service development organizational effectiveness operating model evolution workforce planning or business transformation

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.