Senior Director, Product Operating Model Capability

JOB SUMMARY

The Senior Director Product Operating Model Capability leads the ongoing maturation of Marriotts product management function. This role sets the enterprise capability strategy defines measurable maturity outcomes and partners with senior leaders across business and technology to embed product thinking into how we plan prioritize fund and deliver value.

Reporting to the Managing Vice President Portfolio Planning & Product Delivery this leader manages a team of product management coaches and acts as a strategic advisorusing influence credibility and executive communication to drive adoption of the Product Operating Model at scale.

CANDIDATE PROFILE

Education & Experience

• Bachelors degree in business technology or related area or equivalent work experience education training or certifications.

• 10 years in product management/product operations operating model or transformation leadership roles in large matrixed organizations

• Proven people leader with experience managing and developing teams consisting of enablement roles or similar.

• Deep knowledge of product strategy discovery outcome-based planning (OKRs) prioritization and product deliveryable to translate concepts into repeatable routines

• Demonstrated success influencing senior leaders and driving decisions without formal authority; strong executive communication and facilitation skills

Preferred:

• Operating model design strategy/consulting or large-scale transformation experience with a track record of facilitating executive decisions

• Experience building adoption systems (learning journeys playbooks communities of practice) and using maturity/value metrics to drive sustained behavior change

CORE WORK ACTIVITIES

Enterprise Product Management Capability Strategy

• Set and evolve the enterprise product management capability strategy (skills practices leader routines) aligned to Marriotts Product Operating Model and business priorities

• Define a product maturity model and dashboards; use insights to target interventions and track adoption and outcomes

• Influence senior leaders to strengthen product decision-making and embed product expectations into portfolio funding and governance forums

Product Coaching & Enablement Leadership

• Lead and develop a team of product management coaches; set standards and ensure consistent high-impact product coaching and enablement across the enterprise

• Own and evolve the enterprise product management development program (curriculum onboarding and progression) and deliver learning journeys through workshops playbooks and coachingin partnership with Learning & Development Global Technology and other teams as relevant

• Coach and advise product and technology leaders to improve strategic clarity product storytelling and empowered-team leadership

Operating Mechanisms Executive Reporting & Continuous Improvement

• Establish and evolve operating mechanisms that reinforce the Product Operating Model (OKR/QBR rhythms decision rights intake and portfolio feedback loops)

• Provide executive transparency into adoption and value realization; translate insights into recommendations and drive continuous improvement by removing systemic impediments