Senior Director, Portfolio-level Quality Lead
Durham, NC - USA
Job Summary
Job Overview:
Provide enterprise oversight and assurance that quality and compliance systems processes and performance meet applicable laws regulations SOPs protocols and sponsor/CRO requirements. Accountable for portfolio-level quality reliability inspection readiness and risk posture across operations (US and International) driving consistent governance prevention-focused quality strategy and scalable quality systems.
Summary of Responsibilities:
- Accountable for portfolio-level quality reliability and compliance risk outcomes; defines the target risk posture and drives measurable improvements in leading and lagging indicators.
- Provides direct line leadership for a portfolio/global quality team: sets strategy and priorities establishes ways of working and ensures delivery through effective performance management and coaching.
- Builds and evolves the operating model for portfolio quality (skills capacity supplier/partner leverage and regional coverage) to scale impact while maintaining strong governance and compliance.
- Leads enterprise quality governance and decision forums (e.g. quality gates release/readiness reviews risk investment prioritization) to ensure consistent decisions and transparent trade-offs.
- Designs implements and continuously improves the Quality Operating System (metrics dashboards leading indicators standard cadences and executive reporting) to scale quality across the portfolio.
- Drives systemic prevention by identifying cross-portfolio root-cause themes defining prevention strategies and ensuring corrective/preventive actions translate into durable process and system changes.
- Sets enterprise standards and guardrails for processes SOPs working guidelines and associated documentation; ensures alignment to regulatory expectations and sponsor requirements.
- Partners with Operations Clinical Data Management Regulatory and other functions to embed quality-by-design risk-based approaches and inspection readiness into operating models.
- Owns portfolio audit and inspection readiness strategy including risk-based planning prioritization and oversight of execution through global/regional quality teams and contracted partners.
- Reviews and approves high-impact quality deliverables and risk acceptances; escalates significant quality/compliance risks to senior leadership with clear options and recommendations.
- Builds enterprise quality capability through standards playbooks and training programs strengthening a culture of prevention and accountability.
- Represents Quality in senior leadership forums and with external stakeholders (sponsors and regulatory authorities) as needed providing trusted guidance on compliance quality systems and risk posture.
Qualifications (Minimum Required):
- Undergraduate degree (or international equivalent) in clinical science health-related field or a licensed healthcare professional; advanced degree preferred. Fortrea may consider relevant and equivalent experience and successful project outcomes in lieu of educational requirements.
- Strong knowledge of ICH GCP FDA Code of Federal Regulations and other applicable regulatory authority laws and guidelines.
- Proven experience setting and governing enterprise/portfolio quality systems (e.g. quality management systems audit/inspection readiness frameworks risk-based oversight).
- Experience designing and operating metrics dashboards leading indicators and executive cadences to drive quality outcomes at scale.
- Demonstrated ability to influence across functions and levels lead decision forums and drive alignment in complex matrix environments.
- Proven direct line people leadership experience (hiring performance management talent development) with the ability to keep the team focused on strategic outcomes and scalable quality systems.
- Excellent organizational interpersonal and communication skills; able to present to senior leadership and external stakeholders.
- Strong analytical and problem-solving skills with experience leading cross-portfolio root cause analysis and prevention strategies.
- Experience partnering with sponsors and hosting/responding to sponsor audits and regulatory authority inspections (required).
- Experience in conducting systems and process audits and translating findings into sustained process and system improvements.
- At least 9 years Quality Assurance and ICH-GCP auditing experience (regional/global environment).
- Strong PC skills with Microsoft Word; proficient with MS Excel and MS PowerPoint; familiarity with EDC/RDC and data management systems preferred.
- Ability to read write and speak fluent English; willingness to travel as required.
- Strong knowledge of FDA Guidance Documents / EU Directives / ISO14155 regulations drug / device development and clinical trial procedures
- Strong knowledge of ICH and local regulatory authority drug research and development regulations
- Knowledge of web-based communication tools for conferences
- Strong verbal and written communication and negotiation skills
- Ability to multitask and work effectively in a fast-paced environment with changing priorities
- Accountable dependable and strong commitment; customer-service focused approach internally and externally
Experience (Minimum Required):
- At least 9 years Quality Assurance and ICH-GCP auditing experience (regional/global environment).
Physical Demands / Work Environment:
Work Environment:
- Work is performed in an office environment with exposure to electrical office equipment.
- Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast simple repeated movements of the fingers hands and wrists.
- Occasional crouching stooping with frequent bending and twisting of upper body and neck.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Light to moderate lifting and carrying or moving of objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Regular and consistent attendance.
- Varied hours may be required.
Pay Range: $220000 $236000 USD
Benefits: All job offers will be based on a candidates skills and prior relevant experience applicable degrees/certifications as well as internal equity and market data. Regular full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(K) ESPP Paid time off (PTO) or Flexible time off (FTO) and Company bonus where applicable.
Application deadline - June 16 2026
Learn more about our EEO & Accommodations request here.
Required Experience:
Exec