Senior Director of Advancement Services

Chatham University welcomes your interest in employment opportunities and encourages you toreview open positions. Please note that Chatham does not accept unsolicited applications.

Chatham University seeks a collaborative strategic and focused professional to oversee the operations and infrastructure that facilitate and support the Universitys fundraising and alumni engagement efforts. Reporting to the Vice President for Advancement the Senior Director of Advancement Services will lead an advancement services team responsible for gift processing data management and reporting prospect research and management stewardship and donor relations advancement communications and strategic planning. The Senior Director will play an important role in the Advancement Offices evolution over the next several years improving processes enhancing reporting and analytics and creating an integrated donor experience that enables philanthropic growth and long-term engagement.

Duties and Responsibilities:

Advancement Operations and Strategy:

• Lead the day-to-day advancement services operations ensuring effective systems workflows and processes that support Advancement unit goals.

• Help create refine and execute strategic plans and objectives for the department.

• Develop and implement best practices related to data integrity gift processing stewardship donor communications prospect research and management and reporting.

• Serve as a key resource and authority for Advancement staff on policies procedures and database management.

Data Management and Gift Processing:

• Oversee database management including data entry standards record maintenance reporting and data hygiene.

• Ensure the accuracy and integrity of donor alumni and prospect information. Oversee all gift processing activities including gift entry acknowledgements reconciliation and reporting in close coordination with business office partners. Establish and maintain policies and procedures that ensure timely accurate and confidential handling of donor information and contributions.

• Produce regular reports dashboards and analytics to support fundraising strategy campaign tracking and leadership decision making.

Stewardship and Donor Relations:

• Oversee acknowledgement processes donor recognition impact reporting and stewardship communications.

• Develop systems to ensure timely and meaningful engagement with donors. Support donor recognition programs and stewardship initiatives.

Advancement Communications:

• Oversee Advancement-related communications in partnership with University colleagues and Advancement leadership.

• Help develop and coordinate donor and alumni communications campaign materials and impact messaging.

• Ensure communications align with institutional priorities and support engagement and fundraising objectives.

Team Leadership:

• Supervise and mentor the Advancement Services team.

• Foster a collaborative service-oriented and solutions-focused culture.

• Support professional development and continuous improvement.

Qualifications:

• Bachelors degree required.

• Minimum of five years of progressively responsible experience in advancement services development operations donor relations prospect research or related advancement functions.

• Demonstrated experience overseeing gift processing data management reporting stewardship and advancement operations.

• Experience with prospect research portfolio management and donor analytics preferred.

• Experience supervising staff and managing projects across multiple functions.

• Strong analytical organizational and problem solving skills with exceptional attention to detail.

• Excellent written and verbal communication skills.

• Ability to manage confidential information with discretion and professionalism.

• Experience with advancement CRM systems and reporting tools.

Preferred Characteristics:

• Strategic yet highly execution oriented.

• Collaborative and service-minded

• Comfortable balancing operational detail with broader institutional goals.

• Interested in helping strengthen and modernize advancement infrastructure in a growing and mission-driven environment.

• Committed to fostering meaningful donor and alumni relationships through strong efficient systems and thoughtful stewardship practices.

Salary Range:

$95000 annually. 40-hour work week.

Exact compensation based on candidate skills and experience.

How to Apply:

Applications accepted only via link is

and follow the instructions to complete the application process. To ensure full consideration please include:

• Cover Letter outlining your qualifications for the position

• Curriculum Vitae or Resume

• Contact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus which promotes employee and student success and retention.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity inclusion and equity. Chatham University does not discriminate on the basis of race creed color religion gender gender identity gender expression sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation age national origin age disability genetic information veteran status marital or family status political affiliation or any other characteristic protected by applicable law.