Senior Director, HRBP

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

The Senior Director HR Business Partner supporting Operations is the senior People leader for the Operations organization responsible for setting and driving the people strategy in support of business performance organizational health and scalable growth. This role partners closely with senior Operations leaders to align talent organization and leadership priorities with business needs. They lead a team of HRBPs and/or HR leaders supporting Operations and ensure high-quality consistent partnership across sites functions and employee populations. This role will sit on both the People Leadership Team and the Operations Leadership Team.

This role reports to the Chief People Officer. The ideal candidate will work (hybrid) out of our Santa Ana CA Jersey City NJ Plano TX or Boca Raton FL office though fully remote candidates with the ability to travel approximately once a month may also be considered.

What Youll Do:

• Serve as the senior strategic HR partner to Operations leadership shaping people strategy in support of business objectives workforce plans and organizational effectiveness

• Lead global HR support for a large complex Operations organization including both Grading and Marketplace across multiple sites divisions (such as PCGS PSA SGC and Beckett) and employee populations

• Lead coach and develop a team of HRBPs and/or HR leaders supporting Operations building capability consistency and strong execution across the function; set priorities operating rhythms and service expectations for the team

• Advise senior leaders on organizational design leadership effectiveness succession planning talent assessment and change management

• Partner with business leaders on workforce planning headcount strategy site growth restructures and broader organizational changes

• Oversee the approach to employee relations manager coaching and risk mitigation across Operations in partnership with Employee Relations and Legal

• Use people data and business insight to identify trends diagnose issues and recommend actions to improve retention engagement performance and manager effectiveness

• Ensure effective execution of core people processes across the organization including performance management compensation planning internal mobility promotions talent reviews and policy implementation

• Partner with People Operations Talent Acquisition Total Rewards TOD and other People team leaders to deliver coordinated scalable support to the business

• Lead the Operations people strategy for new site launches integrations or significant operational changes as needed

• Act as a trusted advisor to executive leaders balancing strategic perspective with practical business-oriented solutions

• Strengthen partnership with TA to build and execute on staffing plan strategy for contingent workforce etc.

Who You Are:

• 12 years of progressive HR experience with at least 45 years in a senior HRBP or people leadership role at the director level or above

• Has supported a large complex Operations environment ideally across multiple sites with direct accountability for both strategic and day-to-day HR execution

• Has significant experience with supporting a large population of hourly employees and handling employee relations concerns

• Has led a team of HR professionals not just influenced or coordinated across one

• Navigates significant organizational complexity change and risk with strong judgment and executive presence

• Comfortable operating at the executive table able to push back bring a point of view and earn credibility with senior leaders without relying on HR authority

• Can operate at both strategic and execution levels with accountability for business partnership team leadership and cross-functional coordination

• Has navigated at least one significant organizational transformation (restructure integration rapid growth or site launch) in a hands-on capacity

• Brings enough fluency in people data to spot trends frame a business case and drive action without needing an analyst to do it for them

• Has worked in a matrixed People function and knows how to get things done across COEs without owning everything directly

Salary Range: The salary range for this position is $197217 - $314146. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

#BI-hybrid #BI-remote #LI-remote

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We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

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If you are based in California you can read information for California residents here.