Senior Director, HR Technology Strategy & Architecture

The Opportunity:

Reporting to the Executive Director Global Employee Services as the Senior Director HR Technology Strategy & Architecture you will be a key member of the Human Resources I&T function. Youw ill be accountable for defining governing and delivering the enterprise HR technology strategy and architecture along with setting the strategic direction for AI adoption within the HR Function. You will have end-to-end ownership of the HR technology landscape to ensure HR I&T platforms are strategically aligned architecturally coherent operationally stable scalable secure and future-ready while enabling seamless digital experiences across the HR operating model.

This is a hybrid role which offers a combination of an onsite and remote work schedule. #LI-hybrid

The Role:

• Own and evolve the enterprise HR Technology Strategy and multi-year roadmap ensuring alignment with business priorities and the HR operating model.
• Lead the strategy and roadmap for AIenabled HR service delivery with a clear focus on expanding Tier 0 selfservice capabilities that improve employee experience and reduce costtoserve.
• Define and govern AIdriven HR technology capabilities (e.g. virtual agents intelligent knowledge automation) ensuring responsible use data privacy security and regulatory compliance.
• Establish the architectural and operating model foundations required to scale AI across HR including AIready knowledge management integration standards and performance measurement.
• Drive measurable business value from AI adoption by increasing case deflection improving resolution quality and speed and continuously optimizing digital selfservice through datadriven insights.
• Serve as a trusted HR Technology business partner by working closely with HRLT HR functional leaders HR Technology and IT to translate business needs into scalable technologyenabled solutions.
• Act as the primary liaison between HR and IT ensuring alignment on strategy priorities and roadmaps while advocating for HR requirements.
• Proactively partner with stakeholders to shape system design process integration and change adoption ensuring HR technology solutions enhance operational effectiveness employee experience and compliance.
• Establish architectural principles and standards that guide platform optimisation investment decisions and system evolution.
• Provide end-to-end accountability for the HR technology landscape (e.g. Workday ServiceNow) ensuring performance scalability security and compliance.
• Govern demand intake prioritisation release management and change control to ensure disciplined and value-driven delivery.
• Oversee system configuration standards integration integrity and data governance controls across the HR ecosystem.
• Act as design authority for new capabilities enhancements and platform expansions ensuring architectural coherence and enterprise alignment.
• Lead vendor and strategic partner governance ensuring roadmap alignment performance management and risk mitigation.
• Partner with HRLT IT Finance Risk and business leaders to ensure technology decisions support enterprise strategy and regulatory requirements.
• Drive innovation and continuous improvement across HR technology embedding automation AI analytics and digital experience enhancements.

Your Skills & Abilities:

• Degree related education in Human Resources Information Systems Business or a related field (Masters degree or professional HR qualification such as CIPD preferred).
• Minimum 7 years experience in a senior IT architecture or HR operational role within a global or matrixed organisation.
• Demonstrated experience leading AIenabled digital service or selfservice transformations preferably within HR shared services or complex enterprise environments.
• Proven background in defining and governing AI automation or intelligent knowledge solutions with an understanding of data privacy security and compliance considerations.
• Experience designing or enabling Tier 0 selfservice capabilities that drive measurable improvements in employee experience case deflection and operational efficiency.
• Strong understanding of HR knowledge management service delivery models and digital experience design sufficient to support scalable AI adoption.
• Proven experience HR IT Strategy Architectural Design and Vendor Relationship Management in a multinational environment with a strong understanding of HR system compliance and cultural nuances.
• Demonstrable track record supporting the design and delivery of HR strategies and organisational change programmes.
• Strong ability to govern and lead on future HR IT roadmap initiatives.
• Proficiency with HRIS and Microsoft Office suite.
• Fluency in English; additional languages are advantageous.

Key Competencies:

• Strong functional HR knowledge deep understanding of the HR processes within CSL and the policies that govern them.
• Demonstrates the ability to build and sustain trusted collaborative relationships across functions regions and levels of the organization.
• AIEnabled HR Service Governance Ability to design and scale AIdriven HR services while ensuring architectural integrity compliance and risk management.
• Tier 0 Digital SelfService Enablement Strong capability in advancing intelligent selfservice through knowledge management automation and usercentric experience design.
• Effectively partners with key stakeholders to understand priorities align objectives and co-create solutions that drive shared outcomes.
• Deep expertise in HR technology architecture including systems integrations data models and user experience frameworks.
• Strong understanding of global HR technology ecosystems and multi-platform integration complexity.
• Ability to influence senior stakeholders and guide enterprise-level HR technology decisions.
• Strong capability to simplify complexity and drive architechural coherence across HR and other IT platforms.
• Experience conducting technology landscape assessments and designing future-state architectures.
• Experience managing global HR technology landscapes with end-to-end platform accountability.
• Strong vendor and strategic partner governance capability.
• Proven ability to lead cross-functional multi-regional HR technology transformation initiatives.
• Strategic governance mindset withexperience in operating model design continuous improvement and KPI driven performance management.

Travel Requirements:

• Domestic and International travel may be required from time to time.

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients needs by using the latest technologies we discover develop and deliver innovative therapies for people living with conditions in the immunology hematology cardiovascular and metabolic respiratory and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation recombinant protein technology and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the worlds largest plasma collection networks CSL Plasma. Our parent company CSL headquartered in Melbourne Australia employs 32000 people and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL CSL Behring CSL Seqirus and CSL Vifor visit and CSL Plasma at Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being CSL.

You Belong at CSL

At CSL Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy we are able to better understand and connect with our patients and donors foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process please visit Experience:

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