Senior Director, Food Safety & Quality

Ready to build whats next with one of the worlds most iconic brands

Why Join Subway

At Subway we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy accountability and a bias for action you will fit right in. We take the work seriously but we also know the best results come from teams that support each other celebrate wins and show up ready to build something better every day. This is your chance to be part of whats next.

About the Role:

Subway is hiring aSenior Director Food Safety & Quality to lead and build the food safety and quality function across North America. This leader owns the systems standards and team that keep guests safe and the brand protected across the US and Canada restaurant network the distribution system and the supplier base.

The role reports to the SVP Culinary & FSQA and leads the North America FSQ team. It sets strategy hardens the programs and raises the bar on speed ownership and proof of execution. It uses data and technology to catch risk earlier and move faster than a manual program can.

Subway restaurants are franchisee operated. This leader drives standards through operations training and distribution partners. They lead through influence not line authority and deliver results anyway.

Responsibilities include but are not limited to:

• Food Safety and HACCP
  Own the North America food safety strategy and standards across restaurants distribution and suppliers.
  Direct HACCP based plans temperature and handling standards sanitation and cross contamination controls.
  Set food safety KPIs and risk indicators. Track them report trends and act early.
  Build food safety into restaurant execution through standards training input and audit design working

• Supplier and Ingredient Quality
• Set ingredient and supplier quality specifications with procurement and the purchasing cooperative (IPC).
• Run supplier approval qualification and audit programs. Review certificates of analysis and incoming material standards.
• Drive supplier corrective actions and hold vendors to spec.
• Qualify manufacturing and co-manufacturing plants. Assess GMP sanitation and process controls.

• Commercialization and Scale
  
• Build food safety and quality into new products from concept working with product development not after launch.
• Validate specifications and processes before scale. Move products from test to full North America rollout without quality gaps.
• Lead the food safety and quality workstream on Design to Value and product matching projects

• Regulatory Labeling and Nutrition
  Own regulatory compliance across US federal and state food law and Canadian requirements.
  Direct allergen control and labeling accuracy.
  Maintain recordkeeping and traceability including readiness for emerging traceability requirements (FSMA 204).
  Partner with the Nutrition lead on nutrition and menu labeling
  

• Crisis Recall and Audits
  Own recall procedures decision trees and crisis response.
  Run a mock recall program and prove speed and confirmed removal not read receipts.
  Lead third party regulatory and internal audit readiness and corrective action.

• Technology Data and Continuous Improvement
  Use data and digital tools to catch food safety and quality signals earlier across restaurants distribution and suppliers.
  Adopt analytics and AI for risk detection supplier scorecards complaint trends and audit management.
  Modernize traceability and recordkeeping on current systems
  Cut manual single-threaded processes that slow detection and response.

• Team Leadership
  Lead build and develop the North America FSQ team.
  Set direction raise capability and hold a high bar on ownership and speed.
  Manage the FSQ budget and multi-site product testing spend.

• Qualifications:
• Bachelors degree in Food Science Microbiology Food Safety Chemistry Engineering or a related field. Advanced degree a plus.
• 12 years of progressive food safety and quality experience including 5 years leading at the director level or above.
• Deep HACCP and preventive controls expertise. Current credentials such as HACCP PCQI SQF or a Certified Food Safety Manager certification.
• Track record building and running FSQ programs at multi-unit or large distributed scale.
  
• Experience with GFSI benchmarked schemes (SQF BRCGS).
• Working knowledge of the FDA Food Code FSMA USDA requirements where applicable and Canadian food safety regulation (CFIA SFCR).
• Experience commercializing food products and working in or directly with food manufacturing.
• Proven people leadership and cross functional influence without direct authority
• QSR or multi-unit restaurant experience or large grocery and retail food
• Experience in a franchised model leading through operations and distribution rather than direct control.
• Supplier and co-manufacturer network management at national scale.
• Continuous improvement credentials (Lean Six Sigma).
• Experience deploying food safety technology: traceability systems digital QMS or audit platforms data analytics or AI for risk detection.
• International or cross border regulatory exposure

What do we Offer

• Insurance Plans (Medical/Dental/Vision/Life)

• 401k

• Competitive Bonus

• Mobility Allowance

• Tuition Reimbursement

• Company Holidays

• Employee Resource Groups

• Volunteering time

• Many More

Actual pay is determined based on a number of job-related factors including skills education training credentials qualifications scope and complexity of role responsibilities geographic location performance and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Subway uses technologyassisted tools to support our recruitment process. These tools strictly help organize and sort applications based on jobrelated qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process please let us know.

Job Details

• Pay Type: Salary

• Employment Indicator: Regular

Required Experience:

Exec