Senior Director – Defined Contribution Consultant & Project Delivery Team Lead
Job Location:
Minneapolis, MN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Why Join WTW
WTWs Retirement team partners with organizations to design manage and optimize retirement programs across defined contribution defined benefit and nonqualified plans. We bring together expertise in consulting administration compliance and governance to deliver practical scalable solutions aligned to client goals.
You will play a leadership role in shaping how defined contribution solutions are delivered at scale bringing together consulting expertise innovation and operational excellence to support leading organizations.
Overview
This role combines senior defined contribution (DC) consulting expertise with national delivery leadership. You will lead complex client engagements while driving consistent high-quality delivery across a portfolio of DC projects.
You will serve as both a trusted advisor to clients and a leader of delivery teams ensuring strong outcomes operational excellence and scalable delivery.
Client Leadership & Consulting
- Serve as a senior advisor on defined contribution plan design governance compliance and administration
- Lead large complex client engagements including vendor strategy fee benchmarking and RFPs
- Develop and support business opportunities including contributing to sales and cross-solution initiatives
- Ensure seamless transition from sales to delivery and maintain consistent execution across teams
- Review finalize and present client deliverables with a focus on quality and impact
Delivery Leadership & Team Management
- Lead coordination across teams to ensure consistent high-quality delivery of defined contribution projects
- Plan and deploy resources across a national delivery model optimizing utilization and team effectiveness
- Build and manage high-performing leveraged teams to support complex project delivery
- Partner with leadership to deliver against business objectives including client outcomes team performance and growth priorities
Standards Quality & Continuous Improvement
- Establish and apply delivery standards tools and playbooks to drive consistency and efficiency
- Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement
- Translate firmwide standards into practical application within project delivery
- Support training and capability development aligned to client and business needs
- Enable delivery of new solutions and offerings in response to evolving client priorities
Project Governance & Risk Management
- Oversee project governance including scope timelines budgets and quality standards
- Anticipate and resolve project risks and escalations including complex delivery challenges
- Monitor financial performance including budgets and billing and address variances as needed
- Track and report key metrics including financial realization and delivery performance
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Responsibilities
The Role
This role combines senior defined contribution (DC) consulting expertise with national delivery leadership. You will lead complex client engagements while driving consistent high-quality delivery across a portfolio of DC projects.
You will serve as both a trusted advisor to clients and a leader of delivery teams ensuring strong outcomes operational excellence and scalable delivery.
Client Leadership & Consulting
- Serve as a senior advisor on defined contribution plan design governance compliance and administration
- Lead large complex client engagements including vendor strategy fee benchmarking and RFPs
- Develop and support business opportunities including contributing to sales and cross-solution initiatives
- Ensure seamless transition from sales to delivery and maintain consistent execution across teams
- Review finalize and present client deliverables with a focus on quality and impact
Delivery Leadership & Team Management
- Lead coordination across teams to ensure consistent high-quality delivery of defined contribution projects
- Plan and deploy resources across a national delivery model optimizing utilization and team effectiveness
- Build and manage high-performing leveraged teams to support complex project delivery
- Partner with leadership to deliver against business objectives including client outcomes team performance and growth priorities
Standards Quality & Continuous Improvement
- Establish and apply delivery standards tools and playbooks to drive consistency and efficiency
- Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement
- Translate firmwide standards into practical application within project delivery
- Support training and capability development aligned to client and business needs
- Enable delivery of new solutions and offerings in response to evolving client priorities
Project Governance & Risk Management
- Oversee project governance including scope timelines budgets and quality standards
- Anticipate and resolve project risks and escalations including complex delivery challenges
- Monitor financial performance including budgets and billing and address variances as needed
- Track and report key metrics including financial realization and delivery performance
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Qualifications
Requirements
- 15 years of experience in defined contribution consulting including plan design compliance and administration
- Deep knowledge of 401(k) 403(b) and applicable regulatory frameworks (e.g. IRC ERISA)
- Proven experience leading large client relationships and delivery teams
- Strong leadership across both consulting and operational environments
- Demonstrated ability to solve complex problems and collaborate across teams
- Excellent communication and stakeholder management skills
- Bachelors degree required; relevant professional certifications (e.g. ASPPA CEBS) are a plus
Additional Information
- This role includes a combination of client leadership and delivery leadership responsibilities
- Ability to work with geographically dispersed teams and travel as needed
- DC Project Delivery Team Leadership Focus will be approximately 50% of your time with client responsibilities making up the remainder of your time
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $110000 to $205000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits:Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits:Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave)Paid Time Off
- Retirement Benefits:Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.
EOE including disability/vets
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Required Experience:
Exec
