Senior Director, Customer Marketing

We strongly prefer candidates who are currently located in or near the designated job location. Candidates outside the area should apply only if they are committed to relocating prior to their start date and have the legal right to work in the job location.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AI-based threat detection monitoring for malicious behavior and rapid recovery at scale.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Want to help us simplify the world of data management Join Cohesity!

• Senior Director Customer Marketing

  The Senior Director CustomerMarketingdevelops and executes customer advocacy community reference and storytelling strategies that support Cohesitys missionobjectives and corporate priorities. The ideal candidate is a trustedpartner to customers executives Sales Marketing Product and Customer Success teams and a deft communicator focused onbuildinginnovative programs that drive measurable business outcomes.

  Thishighly visiblerolerequires a leader who can quickly build trust influence across functions scale strategic programs and bring customer voices to life in ways thatengage prospects deepenrelationships and strengthen Cohesitys market leadership.

  Reporting to the VP of Corporate Communications thisrolewill leada small but mighty team andoversee staff vendors agencies and cross-functional programs.Theright candidate brings executive presence customer obsession strategic rigor operational excellence and a willingness to experiment with emerging media and AI.

  HOW YOULL SPEND YOUR TIME HERE:

  • Lead the strategy for Cohesitys customer marketing and advocacy programs aligning priorities to businessgoalsand defining clear metrics for success.

  • Build and scale high-impact customer storytelling programs across case studies videos executive references reviews peer-to-peer engagement advisory boards user groups and community advocacy.

  • In partnership with Sales and company executivesidentifypriority customers for advocacyinitiatives strategic briefingsspeaking opportunitiesandother high-value opportunities.

  • Design manage and scale the Executive Advisory Boardand Customer Advisory Boardprogramsfrommemberselectionandagenda planningtoexecutive participationmeeting execution follow-up and ongoing engagement.

  • Build and scalethe Cohesity Communitytofoster customerengagementadvocatefor customer needs anddrivebrand loyalty and growth through innovative community-focused initiatives.

  • Drive content excellence by translating customer outcomes into compelling narratives for Sales Marketing PR AR social events executive presentations webinars and digital channels.

  • Experiment fearlessly with emerging media and AI to scale content production personalize customer engagement surface advocacy insights and improve program efficiency.

  • Lead mentor and develop a high-performing customer marketing team thatoperateswith clarity creativity accountability and a deep commitment tothe customerexperience.

  • Leverage data toguideprogramand resourcing decisions.Define KPIs and use insights tospotopportunities improve results anddemonstratebusiness impact.

  WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

  • 1015 years of customer marketing customer advocacy community or related marketing experience preferably in a global B2B technology environment.

  • Strong executive presence and the ability tooperateas a trusted partner to senior leaders customers and cross-functional stakeholders.

  • A proven ability to be both strategic and resourceful settinga clear vision building scalable programs andexecuting withurgency in a fast-paced environment.

  • A passion for exceptional writing storytelling and visual communications with a strong understanding of how to make customer stories resonate across audiences and channels.

  • Experience using AI tools to enhance productivity streamline workflows personalize engagement support decision-making and improve the speed and quality of marketing outputs.

  • Strong analytical skills and experience defining KPIs measuring program effectiveness and using data tooptimizecustomer advocacy references reviews community and storytelling programs.

  • Meticulous attention to detail and the ability to managenumerousprojects and work streams end-to-end.

  • Experience building mentoring and coaching high-performing teams with a keen sense of purpose and a commitment to employee development.

  WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING:

  • Experience in enterprise technology cybersecurity data security data management cloud SaaS or other complex B2B environments.

  • Hands-on experience with customer advocacy platforms customer review programs community platforms reference management systems or marketing automation tools.

  • Experience building or deploying AI-enabled workflows bots automation or insight-generation tools to improve customer marketing operations.

  • BS/BA preferred.

  HOW YOULL GROW:

  • Lead with Influence:Develop your leadership skills inspiring and motivating your team to achieve exceptional results.

  • Expand Your Horizons:Gain exposure to diverse customers global business practices and high-priority go-to-market initiatives.

  • Become a Strategic Partner:Build strong relationships across Sales Marketing Product Customer Success andsenior leadership.

  • Make a Lasting Impact:Shape how Cohesity amplifies customer voices anddemonstratesthe business value of AI-powered data security.

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered. This position may also be eligible for bonus compensation commission (if in a sales function) and/or equity grants. Additionally full-time employees are eligible to participate in ourcomprehensive benefits framework including health and wellness benefits vacation paid holidays and refresh days 401(k) retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time.

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.