Senior Director, Construction Casualty Claims
Job Location:
Richmond, VA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
What part will you play If youre looking for a place where you can make a meaningful difference youve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs. Join us and play your part in something special! The Senior Director Construction Casualty Claims is a senior leadership role at Markel responsible for shaping strategy and delivering best-in-class outcomes across a complex portfolio of construction claims. This leader oversees a team of claims managers and examiners driving disciplined reserving consistent claim quality and proactive resolution strategies across bodily injury property damage and construction defect exposures.At Markel this role goes beyond traditional claims oversightserving as a trusted business partner to Underwriting Actuarial and senior leadership to influence portfolio performance inform risk selection and optimize long-term results. The Senior Director is empowered to make loss decisions guide complex coverage strategies and translate organizational priorities into actionable outcomes across teams.
Distinctively this position operates within Markels highly collaborative culture offering greater visibility decision-making authority and cross-functional influence than is typical in larger more hierarchical organizations. The role blends deep technical expertise in construction claims with strong people leadership enabling the development of high-performing teams while advancing a culture of accountability continuous improvement and customer-centricity.
- Provide strategic oversight and direction on construction casualty claims including coverage analysis reserving and resolution strategy
- Identify and escalate significant exposure trends and individual claims to senior leadership and key business partners
- Lead develop and evaluate a team of claims managers and examiners fostering a high-performance accountable culture
- Approve reserves and settlements beyond delegated authority and recommend material reserve changes to senior leadership
- Partner cross-functionally with Underwriting Product and Actuarial to influence portfolio performance and risk outcomes
- Ensure adherence to regulatory requirements; Fair Claims Practices and internal Claims Quality Performance objectives while driving consistency and best practices
- Strengthen relationships with customers brokers and internal stakeholders to support service excellence and business objectives
- Support operational management including reporting budgeting expense management and resource planning
- Contribute to claims leadership strategy discussions continuous improvement initiatives and special projects
- Travel as needed to support team engagement business initiatives and industry presence- 25%
- Bachelors degree required
- Active claims adjuster license (or ability to obtain) required
- 10 years of construction casualty claims experience including bodily injury property damage and construction defect
- Proven leadership experience managing managers or leading complex claims teams
- Demonstrated expertise handling large-loss high-severity claims and making strategic coverage and reserving decisions
- Strong technical expertise in construction claims and complex coverage analysis
- Effective leadership and talent development capabilities with a focus on building high-performing teams
- Strategic thinker with strong analytical and problem-solving skills
- Excellent communication and executive presence with the ability to influence senior stakeholders
- Strong organizational and operational management skills including reporting and resource planning
- Customer-focused collaborative approach with the ability to build trusted relationships across the organization
- Proficiency in Microsoft Office (Excel PowerPoint Word Outlook)
- Continuous improvement mindset with a focus on driving quality efficiency and innovation
#LI-MD
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education job-relevant experience training licensuredemonstratedcompetencies geographic location and other factors. The national average salary range for theSenior Director Claimsis $158720 - $218240 with 55% incentive.
Who we are:
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.
Were all about people We win together We strive for better
We enjoy the everyday We think further
Whats in it for you:
In keeping with the values of the Markel Style we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees needs at all stages of life.
All full-time employees have the option to select from multiple health dental and vision insurance plan options and optional life disability and AD&D insurance.
We also offer a 401(k) with employer match contributions an Employee Stock Purchase Plan PTO corporate holidays and floating holidays parental leave.
Are you ready to play your part
Choose Apply Now to fill out our short application so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently the scammer will reach out to individuals who have posted their resume online. These job offers include convincing offer letters and frequently ask for confidential personal information. Therefore for your safety please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from email addresses.
We would also ask that you please report any job employment scams related to Markel to .
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information sickle cell trait or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy childbirth or related medical conditions; marital status civil union status domestic partnership status familial status or family responsibilities; military or veteran status including unfavorable discharge from military service; personal appearance height or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process please send an e-mail to the.
No agencies please.
Required Experience:
Exec
