Senior Director, Compliance

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010. In 2025 we launched GoFundMe Pro a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform our vision is to become the most helpful place in the world.

Join us! GoFundMe is seeking a Senior Director Compliance to serve as the companys named Canadian AML Compliance Officer (CAMLO) and other officer roles required under the PCMLTFA AMLR and other applicable regulatory regimes. Reporting directly to the VP Trust Safety & Compliance this role builds leads and matures GoFundMes second line of defense compliance function across its most critical risk domains - FinCrime Payments and Content Moderation.

This is a high-visibility leadership role for a senior compliance expert who leads through both their team and their own deep subject-matter expertise. You will set GoFundMes global financial & content-based compliance strategy and serve as the companys primary point of contact for regulators law enforcement and external counsel on these matters. Youll partner closely with Trust & Safety Legal Payments Product and Finance to ensure GoFundMe meets its regulatory obligations as it scales as a prosocial marketplace.

• Lead our second line of defense establishing the global risk frameworks translating complex laws into actionable policies and overseeing and partnering with the first line.
• Design build and continuously mature GoFundMes global Anti-Money Laundering (AML) and FinCrime compliance framework including all applicable policies procedures and controls.
• Serve as the named Canadian AML Compliance Officer (CAMLO) as well as other compliance officer roles as required by applicable international federal and state laws with regulatory authority and accountability.
• Maintain and mature Canadian AML/ATF compliance program requirements under the PCMLTFA PCMLTFR and FINTRAC guidance including MSB/FMSB registration policies and procedures ML/TF risk assessment training recordkeeping reporting and effectiveness review readiness.
• Establish and maintain equivalent AML/ATF program obligations in other in-scope jurisdictions including France (TRACFIN) and the broader EU regime.
• Own the design build-out and continuous maturation of the transaction monitoring program and governance ensuring coverage of emerging typologies relevant to crowdfunding and payments.
• Own the Suspicious Activity Report (SAR) and Suspicious Transaction Report (STR) filing process ensuring accuracy timeliness appropriate escalation and adherence to all external filing deadlines.
• Maintain and enhance risk-based KYC/KYB due diligence and monitoring standards for crowdfunding platform activity.
• Oversee AML/FinCrime dependencies on payment processors vendors and other third parties including data access control evidence escalation paths oversight and regulatory exam support.
• Partner with Trust & Safety and Payments teams to assess FinCrime risk and embed compliance requirements into operational workflows.
• Translate global FinCrime regulatory requirements into actionable compliance obligations for Trust & Safety and Product teams.
• Monitor and disseminate global FinCrime regulatory developments and advise on the impact to GoFundMes potential obligations.
• Lead cross-functional efforts to submit required regulatory filings - including registrations renewals and periodic reports - and ensure all external deadlines are met.

• Lead the monitoring and implementation of evolving regulatory requirements related to content moderation operations including obligations under the EU Digital Services Act (DSA) emerging US state and federal frameworks and other applicable global content regulation.
• Translate regulatory requirements into actionable compliance obligations for Trust & Safety and Product teams.
• Oversee transparency reporting obligations and risk assessments ensuring all deadlines are met.

• Own the development and oversight of the compliance operational strategy for state charitable solicitation laws fundraising disclosure requirements and related obligations across US jurisdictions.
• Lead cross-functional efforts to maintain state registrations exemptions and required filings.
• Monitor regulatory developments in charitable fundraising and share awareness on GoFundMes potential obligations as a fundraising platform in conjunction with Legal.

• Architect implement and maintain a global risk assessment framework that reflects GoFundMes current and anticipated regulatory exposure especially focused on FinCrime.
• Own preparedness activities including scenario planning and tabletop exercises that stress-test cross-functional readiness for regulatory audits.
• Establish defensible governance QA issue management remediation and examination-readiness processes for AML/FinCrime controls including transaction monitoring STR/SAR decisioning sanctions/listed property escalation management reporting and evidence of operating effectiveness.
• Own development and delivery of compliance training and awareness programs for relevant teams.

• Serve as the companys primary point of contact in engagements with regulators law enforcement agencies and legislative staff on relevant compliance matters including examinations inquiries and voluntary outreach.
• Build and maintain productive relationships with key regulatory counterparts across state federal and international jurisdictions in conjunction with our Public Policy & Advocacy team.
• Provide subject-matter expertise in industry forums coalitions and working groups relevant to payments and FinCrime.

• 12-15 years of compliance experience with significant time in payments fintech financial services or a highly regulated technology company - including direct experience owning or managing a regulated AML program.
• Deep subject-matter expertise in AML BSA/ATF and FinCrime across multiple jurisdictions including hands-on experience with FINTRAC and TRACFIN familiarity with FinCEN and FFIEC examination expectations and SAR/STR reporting obligations
• Strong working knowledge of Canadian AML/ATF requirements under the PCMLTFA PCMLTFR and FINTRAC guidance is required - spanning the compliance program registration KYC/KYB record keeping reporting risk assessment training and effectiveness review.
• Experience operating a FinCrime program across multiple regulatory regimes with the ability to navigate differing obligations and adapt controls to new jurisdictions as GoFundMe scales globally.
• Senior-level experience serving as a named compliance officer (CAMLO BSA Officer or equivalent) with regulatory accountability.
• Demonstrated ability to build and maintain productive strategic relationships with regulatory counterparts; comfort engaging directly with regulators at executive levels - including examinations inquiries and proactive relationship management.
• Excellent written and verbal communication skills including the ability to represent the company credibly with external audiences.
• Demonstrated ability to influence executive leadership including the C-suite and drive cross-functional alignment on complex compliance strategies.
• Proven track record of successfully designing building and maturing compliance programs from scratch or through substantial redesign ideally within a rapidly scaling or complex marketplace environment.
• Demonstrated ability to build and maintain productive strategic relationships with regulatory counterparts; comfort engaging directly with regulators at executive levels - including examinations inquiries and proactive relationship management.
• Strong alignment with GoFundMes core values: impatient to be great find a way earn trust every day fueled by purpose.

• Bachelors degree or equivalent experience preferred.
• Familiarity with content moderation compliance frameworks (DSA CSAM reporting obligations or similar) is a strong plus.
• Experience with charitable fundraising law or multi-state solicitation compliance is a plus.
• JD CAMS CRCM or equivalent credential preferred; not required if offset by deep practical experience.

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The annual U.S. salary range for this full-time position is $253000 - $380000. The company also offers equity and other benefits to employees including healthcare dental vision life insurance and 401(k) saving addition to this wage there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills experience education or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

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Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 25 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

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Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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