Senior Director, Commercial Training
Boston, MA - USA
Job Summary
Job Description
TheSenior Director Commercial Trainingis a strategic enterprise leader responsible for designing executing and continuously evolving commercial training capabilities that enable Vertexscustomerfacingteams to deliver meaningful impact for patients living with serious diseases. This role ensures sales account management and otherfieldbasedteams are equipped with deep scientific understanding compliant messaging and the skillsto engage customers in highly specialized rapidly evolving therapeutic areas.
Consistent with Vertexsuncompromising commitment to patients scientific excellence and integrity this leader partners closely with Commercial Leadership Marketing Medical Affairs Market Access Compliance and HR to align training strategy with Vertexs mission to create transformative medicines and support successful launches across a growing and increasingly complex portfolio. This role also ensures commercial training strategy is grounded in clearly defined selling competencies and is continuously enhanced through the thoughtful application of existing emerging and innovative learning technologies that accelerate skill development and field performance.
Key Responsibilities
Strategy & Leadership
Develop and own an enterprise commercial training strategy that supports Vertexsspecialtyfocusedportfolio launch cadence andlongtermcommercial ambitions.
Serve as a thought leader in adult learning capability building and performance enablement within asciencedriven highly regulated pharmaceutical environment.
Build lead and mentor ahighperformingcommercial training organization including internal talent and external partners in alignment with Vertexs culture of excellence and collaboration.
Embed Vertex valuespatient focus innovation integrity and we win mindsetinto all training philosophies content and delivery models.
Define evolve andmaintaina commercial selling competency framework in partnership with Sales Leadership HR and Commercial Excellence clearly articulating the skills behaviors and capabilitiesfor success across selling roles and career stages.
Ensure all commercial training strategies curricula and learning journeys are explicitly aligned to and mapped against core selling competencies enabling consistent skill development assessment and progression.
Serve as an enterprise leader inidentifying evaluating and adopting existing new and emerging learning technologies that enhance skill acquisition practice reinforcement and measurement.
Training Design & Delivery
Oversee the design and delivery of onboarding disease state product selling skills leadership and advanced capability training across U.S. and asappropriate global commercial teams.
Ensure training content reflects deep scientific rigoraccurateclinical data and approved messaging in close partnership with Medical Legal Regulatory and Compliance.
Lead national and regional training meetings immersive workshops and virtual learning experiences that prepare teams forlaunchreadiness and sustained excellence.
Translate complex scienceacross modalities such as small molecules gene editing and novel pain therapiesinto practicalcustomerrelevantlearning experiences.
Designrolebasedcurricula and learning journeys that intentionally build reinforce and sustain core selling competencies from onboarding through advanced and leadership levels.
Incorporatetechnologyenabledlearning approaches (e.g. digital platforms simulations virtual learningAIenabledtools) to enable practice feedback andrealworldskill application at scale.
Ensure learning experiences move beyond knowledge transfer to drive observable behavior change and skill mastery aligned with defined competency expectations.
Commercial Enablement & Launch Excellence
Partner with Sales Marketing Market Access and Medical Affairs to ensure training is tightly aligned to brand strategy customer needs and field realities in specialty markets.
Play a critical leadership role in new product andindicationlaunches supportingprelaunchreadinesspostlaunchoptimization and ongoing capability evolution.
Drive consistent execution of Vertexs engagement models messaging standards and customer experience expectations across all field teams.
Support field effectiveness in environments that may include orphan diseasessiteofcarecomplexity andhightouchstakeholder engagement.
Measurement & Continuous Improvement
Establish andmonitorrobust metrics that assess competency development and skill progression including knowledge retention skill application behavior change and business impact.
Use insights from data field feedback and performance outcomes to continuously refine training content formats and delivery approaches.
Leverage learning technologies analytics and performance data to diagnose capability gapspersonalizedevelopment and continuouslyoptimizetraining effectiveness and impact.
Required Qualifications
Bachelors degree; advanced degree (MBA MS PharmD or equivalent) strongly preferred.
12 years of experience in pharmaceutical or life sciences commercial roles with significant leadership experience in commercial training sales enablement or commercial excellence.
5 years of people leadership experience with a proven ability to develophighperformingmissiondriventeams.
Demonstrated success leading commercial training in specialty or highly scientific therapeutic areas within a regulated environment.
Strong working knowledge of FDA regulations promotional compliance and industry standards.
Preferred Qualifications
Experience supporting specialty rare disease or complex portfolios.
Proven launch experience including training forfirstinclassor highly differentiated products.
Exposure toomnichannel digital or hybrid engagement models.
Experience working within global or matrixed organizations.
Pay Range:
$226400 - $339600Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors including skills competencies experience and other job-related factors permitted by law.
At Vertex our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career financial family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter) educational assistance programs including student loan repayment a generous commuting subsidy matching charitable donations 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site EligibleFlex Eligibility Status:
In this Hybrid-Eligible role you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertexs Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager or contact Talent Acquisition at
Required Experience:
Exec
About Company
Vertex Pharmaceuticals invests in scientific innovation to create transformative medicines for people with serious diseases.