Senior Director, Clinical Programming

Weekly outpatient therapy isnt always enough and a trip to the ER isnt the only answer. Patients and their families rely on CompassHealth Center whenincrisis every day wehelp people overcome depression anxiety suicidality obsessions/compulsions trauma chronic pain and other obstacles in order for our patients to live freely.

About This Role

We are seeking an experiencedSenior Directorto join us.In conjunction with the Executive Director theSenior Directoris responsible forthe overall success of the site. They will provide clinical quality and operational oversight and leadership to all partial hospital and intensive outpatient programs services and staff at the facility. TheSenior Director willbe responsible forensuring the site meets or exceeds the organizations standards for clinical quality immediate access to care a healthy culture embodying our core values and budgetary expectations. TheSenior Director will work collaboratively with other department leaders and/or their designees including but not limited to admissions center of excellence psychiatry finance strategy nursing clinical leadership and human resources to achieve site and organizational goals. TheSenior Director will report to theExecutiveDirector.

WhatYoullDo:

• Operational Oversight: Direct daily operations including staff management scheduling budgeting and resource allocation ensuring the smooth functioning of the site.
• Continuous Improvement: Createaculture of continuous improvement at the site and an environment of fordaily improvement through huddles and help foster a staff of problem solvers with the support of the Sr. Director of Operational Excellence.
• Regulatory Compliance: Ensure compliance with state license requirements HIPAA guidelines Joint Commission standards and other relevant standards tomaintainconfidentiality and safety for both patients and staff.
• Quality Assurance: With support andassistancefrom the sites clinic director and psychiatry leader(s) ensure partial hospital and intensive outpatient programs providehigh standardsof careevidenced track patient outcomes and implement quality improvement initiatives
• Financial Management:In conjunction with the Executive Director manage the sites budget meet/exceed census expectations manage/reduce expensesidentifyopportunities to enhance revenue andoptimizeresources.
• Patient Experience: Ensure immediate access to partial hospital or intensive outpatient services to allappropriate patients. Foster a supportive environment for patients seeking treatment.
• Outreach: Cultivate partnerships with community organizations mental health professionals hospitals/health care systems and other key stakeholders in collaboration with Marketing.
• Team Leadership: Interview train and supervise site staff. Conduct performance evaluations and provide ongoing feedback to support staff and manager/director development.
• Collaboration:Establishpositive relationships and collaborate with centralized departments (such as Clinical Operations Center of Excellence Intake Human Resourcesetc) ensuring service delivery meets internal standards and Compass guidelines are implemented effectively. Partner effectively with onsite psychiatry and psychiatry leadership to ensure alignment and support of theaforementioned duties/responsibilities.
• Key Initiatives: Spearhead the implementation and execution of organizational/system wide initiatives at the site ( adherenceoptimaldoseetc). Participate in weekly Senior Leadershipmeeting.

Who You Are:

• Masters degree in Healthcare Administration Business Administration or a related field
  • Preferred: Licensed Doctorate Level Psychologist Masters Level Clinician with clinical license or a postgraduate degree in a healthcare field
• 5 years behavioral health/substance use experience
• 3 years proven management/leadership experience in behavioral health/substance use settings
  • Preferred: partial hospital and/or intensive outpatient setting
  • Preferred: previous admissions experience
  • Preferred: new program development experience
• Excellent leadership organizational and communication skills
• Continuous improvement/problem solving/lean transformation
• Team building change management staff development
• Knowledge of group dynamics utilizing Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) as well as other empirically supported treatments.
• Strong knowledge of healthcare regulations compliance and accreditation standards
• Knowledge of commercial payor environment and utilization review
• Preferred: established relationships with commercial payors (ie BCBS UBH/Optum etc)
• Ability to juggle multiple demands simultaneously in a fast paced and changing environment

We know job descriptionscan be intimidating so if this sounds like an opportunity for you please dont hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health bringing passion connection and patient-centered care to the PartialHospitalizationand Intensive Outpatient space (PHP/IOP). Based in Chicagoland we serve hundreds of patients every day ranging from ages 5 through adulthood in our onsite facilities or through our flourishing virtual fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us and hopefully will be to you too. Cultural humility teamwork continuous improvement connection patient centered care passion innovation and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth and opportunities to pursue continuous development within our organization.

For eligible positions our other benefits include: comprehensive medical/dental/vision plans 401k program with company matching generous PTO (including competitive parental leave after 1 year of employment) and continuous training through CEU seminars and volunteering opportunities.

Whats Next

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft so whether or not you check all the boxes we encourage you to apply wed be grateful to hear from you!