Senior Director, Business Management (Credit Risk Management)

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Freddie Macs Single-Family Credit Risk Management (CRM) division is seeking a Business Management Senior Director reporting to the Chief Credit Officer to serve as the strategic integrator and operational backbone for a 250 person organization. This leader will own the departments operating rhythm drive a portfolio of high-impact initiatives and ensure alignment between executive priorities and day-to-day execution across CRM.

The role blends executive-level partnership with operational leadership and program execution setting direction establishing governance aligning stakeholders and ensuring measurable outcomes across complex interdependent workstreams in a highly regulated environment.

Single-Family Credit Risk Management safeguards Freddie Macs mission by governing credit policy underwriting standards and model oversight that enable safe sound and affordable lending across the U.S. housing market. The Business Management function accelerates this mission by providing the operating backbone for the department running the operating rhythm (planning governance prioritization performance management and executive communications) leading cross-functional initiatives and ensuring CRMs voice is represented effectively with senior Freddie Mac leadership FHFA and the Board.

• Lead department operations (business management):Own the operating rhythm for CRM strategic planning prioritization performance management budget and resource coordination training communications and executive reporting.

• Serve as Primary Business Management strategy and execution for the Chief Credit Officer:Translate executive priorities into coordinated execution represent the CCO in key forums and enable clarity and alignment across the department.

• Oversee the policy development lifecycle:Manage the Guide Bulletin process Terms of Business updates and FHFA submissions driving consistency and operational effectiveness from intake through publication.

• Drive a portfolio of transformation initiatives:Lead and coordinate major programs and the department-wide Project Management capability including model portfolio oversight across 20 models.

• Engage senior stakeholders:Represent CRM with Freddie Mac executive leadership FHFA the Board and internal control functions (audit compliance model risk legal).

• 12 years of experience in business management chief of staff strategy operations or program leadership roles within financial services housing finance fintech or a highly regulated environment

• Proven success leading complex cross-functional portfolios with multiple stakeholders and interdependent workstreams.

• Demonstrated ability to lead division operations (planning governance metrics executive reporting budget and resource coordination)

• Strong executive presence with the ability to advise influence and represent senior leaders

• Exceptional communication skills able to translate complex topics into clear narratives for executives and broad stakeholder groups

• Strong risk and control mindset; comfort operating in regulated environments with audit compliance and model risk considerations

• Familiarity with mortgage industry concepts (credit policy underwriting loan delivery model risk investor guidelines) or adjacent capital markets domains preferred

• PMP AMP ADKAR (or equivalent change management) certifications preferred

• MBA or advanced degree in business public policy analytics or a related field (or equivalent experience) preferred

• Operate as the integrator for the department:Connect strategy execution and day-to-day operations so the CCO and leadership team have clarity momentum and control

• Build trusted partnerships:Earn credibility with policy product technology risk legal/compliance FHFA and enterprise teams to unblock decisions quickly

• Create a scalable operating model:Standardize governance intake prioritization and communications so business management becomes repeatable and sustainable

• Lead through change:Drive adoption with strong change management stakeholder engagement training communications and feedback loops

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.