Senior Director, Analytics and Reporting Services

About Compassus

About the Opportunity

Key Responsibilities

Analytics Strategy and Business Partnership

• Lead the development and execution of the enterprise analytics and reporting services strategy aligned with organizational priorities
• Work closely with business leaders to understand priorities clarify business problems and define key performance questions
• Ensure analytics efforts are focused on meaningful business outcomes and measurable impact
• Serve as a consultative partner to senior leaders and operational teams helping them interpret data and make informed decisions
• Translate data into insight by helping stakeholders understand what the data means why it matters and what actions to consider
• Promote a culture of data-driven decision-making across all functions including clinical operations hospice home health palliative care revenue cycle finance growth compliance and workforce management

Reporting and Business Intelligence Services

• Oversee the enterprise reporting and business intelligence function including reports dashboards scorecards and data products
• Ensure reporting deliverables are accurate reliable timely and aligned with business needs
• Establish standards for dashboard design metric presentation report development testing deployment and ongoing support
• Improve the quality consistency and usability of reporting services across the organization
• Reduce duplicative reporting retire low-value reports and strengthen governance and standardization
• Ensure reporting is supported by trusted data sources and consistent business definitions
• Establish and manage an effective intake prioritization and delivery model for analytics requests
• Partner with business and technology leaders to prioritize work based on value and urgency and communicate delivery expectations

Data Products Metrics and Governance

• Define and maintain trusted enterprise metrics common business definitions and governed semantic models
• Promote standardized reporting practices to ensure consistency and reliability across the organization
• Partner with Data Engineering Technology Compliance Information Security and business data owners to improve data quality access and usability
• Support development of scalable reusable data products and governed datasets for enterprise use
• Ensure analytics solutions are sustainable secure and designed for long-term value
• Promote data stewardship practices including documentation ownership and validation
• Align stakeholders around key metrics and reduce confusion from inconsistent reporting logic or conflicting data sources

Self-Service Analytics Enablement

• Expand governed self-service analytics capabilities across Compassus
• Develop standards tools training documentation and support models to enable effective data access and use
• Define the balance between centralized analytics development and self-service capabilities
• Ensure self-service analytics is supported by appropriate governance security and standardized definitions
• Enable the business to move faster without compromising trust or data integrity
• Improve analytics literacy by promoting effective use of dashboards metrics trends and performance tools

Advanced Analytics and Innovation

• Identify opportunities to apply advanced analytics including forecasting trend analysis predictive modeling and AI-enabled insights
• Support the transition from historical reporting to forward-looking proactive analytics
• Modernize analytics delivery and improve reporting efficiency
• Automate manual processes where appropriate
• Evaluate and leverage emerging analytics platforms and technologies responsibly
• Partner with Technology and business leaders to ensure solutions are practical compliant secure and aligned with enterprise priorities

Team Leadership and Talent Development

• Lead develop and mentor a team of analytics reporting and business intelligence professionals
• Set clear expectations manage performance and build team capabilities
• Foster a culture of accountability curiosity service quality and continuous improvement
• Guide the team toward a more consultative analytics model
• Strengthen team capabilities in analytical thinking business acumen communication and insight delivery
• Balance responsiveness to business needs with maintaining trusted data and scalable sustainable solutions

Compliance Security and Risk Management

• Ensure analytics and reporting services align with Compassus policies data security requirements and privacy standards
• Maintain compliance with healthcare regulatory obligations including proper handling of sensitive and protected health information
• Ensure appropriate role-based access data sharing controls and reporting governance
• Partner with Information Security Compliance and Technology teams to secure analytics platforms reports datasets and dashboards

Functional Leadership and Service Delivery

• Lead the enterprise Analytics and Reporting Services function including strategy operating model service delivery and team performance
• Drive the transition from report fulfillment to consultative analytics and insight-driven decision support
• Establish and manage intake prioritization demand management and stakeholder communication processes
• Oversee the design development deployment and support of analytics and reporting solutions
• Partner with business leaders to translate needs into meaningful analytics dashboards and data products
• Collaborate with Data Engineering and Technology teams to ensure data pipelines platforms and models meet business needs
• Ensure analytics solutions are accurate secure compliant supportable and user-friendly
• Develop and track performance measures for the function including delivery timelines adoption stakeholder satisfaction report rationalization self-service maturity and business value delivered

Work Environment and Job Requirements

Required Qualifications

• Bachelors degree in Business Analytics Data Analytics Information Systems Computer Science Healthcare Administration Finance Statistics or a related field
• 10 years of progressive experience in analytics business intelligence reporting data services or related technology leadership roles
• Experience leading analytics business intelligence or data services teams
• Strong analytical skills with the ability to interpret complex data identify trends and develop actionable insights
• Demonstrated ability to partner with senior leaders to define priorities and deliver high-value analytics solutions
• Experience with enterprise analytics and reporting platforms (e.g. Power BI or similar tools)
• Strong understanding of data governance data quality metric standardization and reporting best practices
• Experience building or maturing self-service analytics capabilities
• Excellent communication storytelling and stakeholder management skills with the ability to translate complex concepts into clear business language
• Proven ability to lead teams through change manage competing priorities and deliver results in a fast-paced environment

Preferred Qualifications

• Masters degree in Analytics Business Administration Healthcare Administration Information Systems Statistics Data Science or a related field
• Experience in healthcare or post-acute care (hospice home health palliative care or revenue cycle)
• Experience with Microsoft data and analytics platforms (e.g. Power BI SQL Server Azure Data Factory Microsoft Fabric)
• Experience with enterprise data environments (data warehouses lakehouses semantic layers governed datasets data catalogs)
• Experience applying analytics to areas such as clinical operations revenue cycle finance growth workforce planning or compliance
• Familiarity with HIPAA and healthcare data privacy requirements
• Experience with advanced analytics forecasting predictive modeling AI-enabled analytics or automation
• Experience leading analytics transformation initiatives including reporting rationalization dashboard standardization or self-service enablement

What We Offer

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