Senior Developer, DDM Development & Campaign Automation

JOB SUMMARY:

The Senior Developer DDM Development & Campaign Automation is a senior technical contributor responsible for delivering personalized omnichannel customer communications at scale through Adobe Journey Optimizer (AJO) and Salesforce Marketing Cloud. This role focuses on building testing and deploying email push SMS and related messaging channels while driving technical excellence scalable personalization and operational efficiency across high-volume business-critical campaigns.

MAJOR RESPONSIBILITIES:

• Adobe Journey Optimizer Platform & Channel Execution
  • Implement email push SMS and emerging messaging channels within AJO.
  • Apply best practices for responsive templates accessibility localization and deliverability.
  • Serve as a senior technical resource for complex journeys and advanced personalization use cases.
  • Troubleshoot and resolve issues related to rendering data dependencies and channel behavior.
  • Follow established QA testing and release management processes.
  • Ensure compliance with CAN-SPAM TCPA GDPR and internal data governance standards.
  • Maintain documentation templates and implementation standards.
  • Identify opportunities to improve efficiency through automation and process optimization.
• Personalization & Dynamic Content Development
  • Build and execute scalable personalization using dynamic content decisioning logic and real-time attributes.
  • Translate segmentation and data requirements into reusable and efficient solutions.
  • Develop modular components and templates to support consistent execution across campaigns.
  • Partner with data and analytics teams to ensure personalization is accurate and measurable.
• Campaign Development & Deployment
  • Build QA and deploy campaigns across email push and SMS channels.
  • Ensure all deliverables meet quality performance and compliance standards.
  • Support high-volume lifecycle and triggered communications with accuracy and timeliness.
  • Participate in release processes and validate readiness for production deployment.
• Agile Delivery & Cross-Functional Collaboration
  • Contribute technical input during intake backlog grooming and sprint planning.
  • Collaborate with Product Marketing Creative QA Data Engineering and Analytics teams.
  • Align development work with sprint priorities and enterprise change management processes.
  • Support continuous improvement through retrospectives and knowledge sharing.
• Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
• Perform other duties as assigned.

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.

• Strong expertise in customer journey orchestration event-driven messaging and channel execution across email SMS and push.
• Adobe Marketing Platform Knowledge: Working knowledge of Adobe Journey Optimizer (AJO) Adobe Campaign Orchestration (ACO) Federated Audience Composition (FAC) and Adobe Experience Platform (AEP)
• Salesforce Marketing Cloud Knowledge: Working knowledge of Content Builder Automations and Journeys
• Working knowledge of APIs data flows identity resolution and integration patterns.
• Hands-on experience with HTML CSS and dynamic content.
• Ability to translate data and segmentation requirements into scalable implementations.
• Strong understanding of QA processes deliverability and campaign performance considerations.
• Analytical problem-solving skills with the ability to troubleshoot and resolve technical issues.
• Effective collaboration skills in cross-functional agile environments.
• Customer-focused mindset with attention to accuracy timing and experience quality.
• Adobe Journey Optimizer certification preffered.
• Salesforce Marketing Cloud experience
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION:

• Bachelors degree in Computer Science Information Systems Marketing Technology Digital Marketing Business or a related field required (or equivalent practical experience).

EXPERIENCE:

• 5 years of experience in marketing technology digital messaging or campaign development.
• Adobe Journey Optimizer Adobe Campaign Orchestration Federated Audience Composition Adobe Experience Platform (preferred)
• Salesforce Marketing Cloud Content Builder Automations and Journeys (preferred)
• Proven experience building and executing personalized messaging at scale.
• Experience working in Agile / Scrum environments.
• Strong hands-on experience with HTML CSS and dynamic content.
• Experience operating in large matrixed organizations.
• Familiarity with enterprise customer data models and CDP platforms.
• Experience supporting high-volume lifecycle or triggered communications.
• ; or equivalent combination of education and experience.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.