Senior Desktop Application Integration Analyst

Were searching for a Senior Desktop Application Integration Analyst someone who works well in a fast-paced this position youll provide guidance and support to the Platform Engineering team initiate process and performance improvements and proactively plan for future technologies and more efficient processes that improve the computing environment and meet customer needs. Youll advise team members analysts and management on technical and procedural matters while developing strong partnerships and communication channels with internal teams partners and vendors.
Think youve got what it takes
Job Duties & Responsibilities
Meets customer needs and works with appropriate technical teams and management to deliver customer-oriented solutions
Takes a lead role within the Platform Engineering team by initiating proactive planning and process improvement
Develops metrics that track and monitor success and failures to improve team performance
Collaborates within various sub-teams of the Enterprise Systems Services team and with other information services departments through teams and committees
Demonstrates new approaches and ideas and introduces new technologies and more efficient processes to increase productivity
Mentors team members on technical and procedural matters and develops strong communication channels
Acts as project manager for complex operational projects within the information services function
Creates data and workflow diagrams for new or existing systems for technical review
Ensures accuracy of data and operational standards by reviewing and documenting procedures for accuracy and operational efficiency recommending changes as required and analyzing complex system problems to prevent reoccurrence
Provides guidance to the team for day-to-day work and operations as needed
Creates internal operating policies processes and procedures consistent with IT best
Performs other special projects as assigned
Skills & Requirements
H.S. Diploma or GED required
Technical diploma in technical or vocational education in a computer-related field preferred
7 years experience in desktop support virtual desktops application scripting software packaging and/or distribution required
Highly preferred:
Desktop management experience
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System Center Configuration Manager
* Experience managing enterprise Windows operating systems including Windows 10 and Windows 11 lifecycle management.
* Operating System Deployment (OSD)
* Software applications
* Software Updates
* Windows Feature Updates
* Driver management
* Compliance settings and Configuration Baselines
* Experience administering Distribution Points Management Points Software Update Points (SUP) Boundary Groups and Client Settings.
* Strong knowledge of Windows Update WSUS and Microsoft servicing models.
* Experience developing PowerShell scripts to automate endpoint administration and reporting.