Senior Demand Planner, Performance North America

POSITION TITLE: Senior Demand Planner Performance - North America

REPORTS TO: Director Planning

BUSINESS AREA: Merchandising & Planning                         

LOCATION:  Ogden UT/NYC                                                    

OVERVIEW

This role owns the development and delivery of a strong market-driven demand plan for the North American business. The Senior Demand Planner Performance is responsible for creating a clear accurate forecast that aligns commercial goals with inventory investment and financial targets.

Sitting within the merchandising & planning function this role connects sales merchandising and global planning teams to drive a single aligned view of demand. You will use data market insight and category knowledge to guide buying decisions improve forecast accuracy and support overall business performance.

This is a strategic high-impact role that goes beyond building a forecast it requires challenging assumptions influencing stakeholders and ensuring the business is aligned to the right demand plan to drive growth while managing risk.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:

• Hybrid work schedule
• A generous PTO policy plus 15 paid annual holidays and 3 floating holidays
• Half-day Fridays for 5 months of the year
• An exceptional employee discount on all our products and sister brands (Arcteryx Armada Atomic Wilson)
• Powder Bell powder days throughout the winter season
• Healthy Lifestyle Benefit designed to support your well-being and active lifestyle
• Opportunities to engage in the community and with industry partners

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully an individual must be able to perform each essential duty and responsibility satisfactorily:

Demand Planning & Forecast Ownership

• Own the end-to-end demand plan at model color size and monthly levels
• Develop and maintain a consensus-based forecast aligned to service level targets inventory goals and commercial plans
• Translate forecast into actionable inputs for open-to-buy and supply planning
• Analyze challenge and refine market forecasts to balance growth ambition with inventory risk
• Manage complex categories including new product launches and variable demand patterns

Category & Inventory Management

• Drive category-level performance against inventory productivity and service KPIs
• Monitor inventory health turns and sell-through identifying risks and opportunities proactively
• Apply SKU productivity frameworks (e.g. 80/15/5) to inform demand and buy recommendations
• Partner with merchandising to support assortment productivity and lifecycle decisions

Cross-Functional Leadership & Consensus

• Lead or play a key role in demand consensus forums providing data-driven recommendations
• Align stakeholders across sales merchandising marketing finance and supply chain to a single demand plan
• Act as the key point of contact between market and global planning teams
• Influence decision-making to ensure alignment between demand supply and financial goals

Sales Order & Buy Management

• Participate in sales order deadline booking processes and key planning checkpoints.
• Lead market conversations with global demand and supply planning to ensure timely buys and provide market input on blind buys.
• Collaborate on capacity constraints and available mitigation actions.
• Represent buy cadence within the market and organize teams to make timely informed buy decisions.

Team Leadership & Development

• Mentor junior and newly onboarded team members building foundational demand planning capabilities.
• Support onboarding through coaching on tools processes and best practices.

Process Improvement & Tools

• Identify and lead process improvements to enhance forecast accuracy and planning efficiency
• Support development of tools reporting and frameworks to scale demand planning capabilities
• Drive adoption of standardized planning processes across teams

KPIs Owned Demand Planning

• Inventory targets and turns by category
• SKU productivity (80/15/5 framework)
• Shipment and revenue forecast accuracy
• Buy plan adherence and inventory risk management

PHYSICAL DEMANDS & WORKING ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job the employeeis regularly required totraveltalkand hear. The employee isfrequentlyrequired to sitstandand walk. The employee must occasionally kneel stoop crouchtwistand lift to 30 pounds with or withoutaccommodations. 

Specific vision abilities required by this job include close vision color vision and ability to adjust focus. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate but can involve exposure to varying noise levels ranging from moderate to loud as well as flashes of light. 

Qualifications :

The requirements listed below are representative of the knowledge skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 58 years of experience in demand planning merchandise planning or supply chain planning
• Prior experience in the lifestyle outdoor or athletic industry with a focus on softgoods preferred; previous merchandising experience is advantageous but not required
• strong analytical capabilities with the ability to translate data into strategic and tactical actions
• Advanced Excel skills; experience with planning systems strongly preferred
• Experience in apparel footwear outdoor or consumer goods industries preferred
• Strong communication skills with the ability to influence cross-functional stakeholders
• Experience working in global or matrixed organizations is a plus
• 20% travel

Additional Information :

This role owns the development and delivery of a strong market-driven demand plan for the North American business. The Senior Demand Planner Performance is responsible for creating a clear accurate forecast that aligns commercial goals with inventory investment and financial targets. Sitting within the merchandising & planning function this role connects sales merchandising and global planning teams to drive a single aligned view of demand. You will use data market insight and category knowledge to guide buying decisions improve forecast accuracy and support overall business performance. This is a strategic high-impact role that goes beyond building a forecast it requires challenging assumptions influencing stakeholders and ensuring the business is aligned to the right demand plan to drive growth while managing risk.

Remote Work :

No

Employment Type :

Contract