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Senior Customer Engineer, Bogotá, Colombia.

Cloudflare


Job Location:

San Francisco, CA - USA

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (Yesterday)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

About Us

At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.

Customer Engineer- Bogotá Colombia.
Local travel only in Bogota and Medellin only
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team: GTM (Go-To-Market) organization
Reports to: Regional Customer Engineering Leader
Structure: You do not hand off customers after the initial sale.
Role Type: Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation: Partner with Account Executives to lead technical discovery build custom architectures and run product demos and Proof of Concepts (PoCs) for Security Networking and Developer Platforms.
Customer Adoption & Value Realization: Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion: Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory: Maintain deep relationships with key stakeholders through every stageonboarding maturity renewal and expansion.
AI Orchestration & Workflow Automation: Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses sandbox provisioning and basic telemetry monitoring.
Minimum Qualifications
Experience: Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen: Expertise in web security networking (DNS routing DDoS mitigation) cloud infrastructure and enterprise architecture.
Commercial Mindset: Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication: Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience: Hands-on work with Cloudflares developer platform and AI tools (Workers AI AI Gateway Vectorize) 15.
Applied AI Knowledge: Experience with prompt engineering LLM orchestration or RAG architectures.
Coding/Scripting: Proficiency in Python JavaScript or similar languages for custom integration scripts and API connectors.
Compensation
Competitive base salary
Variable commission structure tied to commercial targets adoption milestones and account expansion
What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.


Required Experience:

Senior IC


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