Senior Consultant, Retail, C&IP Value Creation
Chicago, IL - USA
Job Summary
Are you ready to make an impact
West Monroe is seeking aSenior Consultantto join theRetail team within our Consumer & Industrials Value Creation group in the Mergers & Acquisitions (M&A) practice.
Our Consumer & Industrials Value Creation team helps corporate and private equity clients identify quantify and realize value creation opportunities before during and after transactions. We work alongside management teams and investors to improve operating performance accelerate transformation and deliver measurable business outcomes. Our retail-focused professionals bring deep industry expertise and practical execution experience to help clients improve profitability productivity customer experience and operational effectiveness.
We are seeking candidates who bring experience improving business performance in a retail or retail-adjacent environment with demonstrated ability to identify quantify and implement value creation opportunities across people process and technology. Successful candidates will combine retail operating knowledge process improvement methodologies analytical modeling capabilities and consulting delivery skills to drive measurable EBITDA improvement margin expansion labor productivity gains inventory optimization and service-level improvements.
Senior Consultants are expected to own analyses and workstreams lead teams of consultants facilitate client working sessions and develop actionable recommendations that create measurable value for clients. They serve as day-to-day leaders on engagements and are responsible for translating complex business challenges into structured analyses and executable solutions.
Responsibilities
- Own analyses and client deliverables ensuring high-quality outputs that support executive decision-making
- Lead teams of 25 consultants providing day-to-day direction coaching quality review and project execution support
- Identify quantify and prioritize value creation opportunities across retail operations labor productivity inventory management merchandising supply chain customer experience and supporting corporate functions
- Develop and oversee Excel-based models business cases and financial analyses to evaluate operational opportunities and expected EBITDA impact
- Translate complex operational and financial data into actionable recommendations and implementation plans
- Facilitate client workshops working sessions interviews and stakeholder meetings to gather insights align priorities and drive decision-making
- Conduct operational assessments process mapping workflow analysis and KPI evaluations to identify performance improvement opportunities
- Develop value creation roadmaps and implementation plans aligned to client strategic objectives and investment theses
- Collaborate with client executives and functional leaders to implement process organizational and technology-enabled improvements
- Support project planning staffing workplan development risk management and engagement execution
- Contribute to business development activities including proposals client presentations solution development and thought leadership
- Actively participate in recruiting onboarding mentoring and development of junior consultants
- Build and maintain professional networks within the retail consumer and private equity communities
- Leverage AI tools to accelerate analysis synthesize complex information and support data-driven recommendations forclients exercisingsound judgment in evaluating outputs.
- Apply AI technologies (e.g. generative AI automation tools data models) to enhance insights improve delivery efficiencyand elevatethe quality of client outcomes.
Qualifications:
- Bachelors degree or equivalent experience required
- 4 years of experience working for a consulting firm or within a retail consumer products distribution or other retail-adjacent operating environment
- Demonstrated experience leading workstreams and managing complex analytical efforts within consulting transformation operational improvement or value creation initiatives
- Strong understanding of retail value levers including labor productivity inventory optimization margin improvement customer experience merchandising effectiveness store operations and supply chain performance
- Experience identifying quantifying and implementing value creation opportunities across people process and technology
- Advanced Excel and financial modeling capabilities with experience developing business cases operational analyses and value creation models
- Strong business analysis problem-solving and quantitative analytical skills
- Experience facilitating client workshops stakeholder meetings and cross-functional working sessions
- Experience leading and developing teams of consultants or project team members
- Strong process mapping workflow analysis and operational assessment experience
- Experience developing and measuring KPIs performance dashboards and operational performance metrics
- Ability to synthesize complex findings into concise executive-level recommendations
- Experience integrating AI tools (e.g. ChatGPT) into day-to-day workflows to enhance productivity and insight generationcoupled withstrong critical thinking to assess accuracy mitigate bias and ensure high-quality outputs.
- Exceptional written and verbal communication skills
- Prior consulting experience strongly preferred
- Experience supporting private equity clients M&A transactions operational due diligence or value creation initiatives preferred
- Experience with Lean continuous improvement operational excellence or productivity improvement methodologies preferred
- A commitment to inclusion and diversity and openness to new ideas and perspectives
- Ability to travel to client-site up to 75%
Based on pay transparency guidelines the salaryrange for this role canvary based on your proximity to one of our West Monroe offices (seetable below). Information on our competitive total rewards packageincluding our bonus structure and benefits ishere. Individual salaries are determined by evaluating a variety of factors including geographyexperience skills education and internal equity.
Employees (and their families) are covered by medical dental vision and basic life insurance. Employeesare able toenroll in our companys 401k planpurchase shares from our employee stock ownership program and be eligible toreceive annual bonuses. Employees will also receive unlimited flexible time offand ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Seattle or Washington D.C.
$124100 - $146000 USD
Los Angeles
$130000 - $152900 USD
New York City or San Francisco
$135900 - $159000 USD
A location not listed above
$118200 - $139000 USD
At West Monroe we work with you.
Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.
The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.
Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.
Required Experience:
Senior IC
About Company
Other consultancies talk at you. At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we brin ... View more