Senior Consultant Design Thinking
Washington, DC - USA
Job Summary
About Rockwood:
Welcome to Rockwood Company LLC - where innovation meets impact in the heart of the DC Metropolitan Area. As a rapidly growing woman-owned change management consulting firm we pride ourselves on delivering unparalleled value to our clients.
At Rockwood we foster a team-oriented learning environment that encourages our consultants to push boundaries and reach new heights. The work we do is impactful and our clients are trusted partners. Our consultants take ownership of their success and partner with leadership to achieve their professional development goals and our clients mission outcomes.
About the Position:
Our Design Thinking Consultants use human-centered design methodologies to help clients solve complex business organizational and operational challenges. They partner with clients to advise and train leaders and teams on design thinking frameworks enabling them to develop innovative practical and human-centered solutions. Design Thinking consultants lead the design and delivery of client engagements by managing project teams applying design thinking methodologies and ensuring project outcomes meet client goals.
Responsibilities may include:
- Apply design thinking and human-centered design methodologies to solve complex organizational operational workforce and mission challenges.
- Advise clients and project teams on applying design thinking frameworks and methodologies within their organizations.
- Lead project teams through effective planning and execution including defining project approaches assigning roles and responsibilities managing team performance monitoring progress mitigating risks and coordinating client needs and decisions.
- Efficiently design develop and produce high-quality deliverables using proven change management methodologies and frameworks.
- Lead data collection and analysis efforts (e.g. interviews surveys empathy mapping persona creation or other quantitative and qualitative data collection/analysis) and stakeholder engagement activities.
- Plan and facilitate design thinking workshops innovation sessions strategic planning events customer journey mapping and collaborative working groups.
- Conduct outstanding analyses and write concise reports to synthesize the outputs of offsites and assessments.
- Support proposal development thought leadership innovation initiatives and business development efforts.
- Develop relationships with clients and stakeholders to support project outcomes and inform follow-on work or new work opportunities.
- Identify future needs of existing clients (beyond current project outcomes) and work with Rockwood leadership to develop approaches for securing work.
- Provide coaching mentorship and professional development guidance to junior consultants fostering their growth and consulting capabilities.
Required Qualifications:
- Must currently hold an active DoW Secret clearance or higher.
- Six (6) plus years as an external management consultant.
- Bachelors degree in Organizational Development Human-Centered Design Psychology Industrial-Organizational Psychology Organizational Leadership or a related field.
- Design Thinking training from a recognized organization (e.g. LUMA Institute IDEO U Design Thinkers Academy or equivalent).
- Experience applying design thinking methodologies to solve organizational strategic operational or business challenges.
- Experience coaching mentoring and training individuals and teams on design thinking frameworks and facilitation techniques.
- Proven experience developing project approaches designing critical paths and defining and measuring success criteria.
- Experience leading complex projects; prior experience leading strategy development organizational design and workforce readiness alignment sessions.
- Strong project management skills and ability to coordinate multiple engagements simultaneously and prioritize demands.
- Strong analytical and critical thinking with an innate ability to solve complex problems creatively.
- Experience with federal government agencies or DoW organizations.
- Willingness to commute regularly to client locations in and around the Washington Metropolitan area; occasional travel outside of the Washington D.C. area may be required.
Preferred Qualifications:
- Holds an active Top Secret Clearance with SCI.
- Masters degree.
- Certification in change management or Lean-Six Sigma.
- Business development experience in a consulting environment including supporting capture efforts contributing to proposals and cultivating client relationships to expand engagement opportunities.
Our Unique Benefits:
- Comprehensive Medical Dental and Vision insurance
- Employee Funded Health Savings Account (HSA)
- Unlimited Sick Leave
- Generous Paid Vacation Time and Eight (8) Federal Holidays and one (1) floating holiday
- 401(k) Retirement Program Rockwood provides a 100% match on employees contributions up to 4% of their salary deferrals
- Employer-Paid Parental Leave
- Employer-Paid Short-Term Disability Long-Term Disability Life Insurance and AD&D
- Continuous Learning and Tuition Reimbursement
- Bonuses and incentives for high-impact work
- Monthly Cell Phone Reimbursement
- Monthly Internet Reimbursement
- Monthly Wellness Reimbursement
- Company Teambuilding Events (i.e.: Nationals Games Bowling and more)
Salary Range:
The annual salary range for this position is $100000 - $150000.00. Your salary may vary within this range depending on a wide range of factors including (but not limited to) your qualifications skills experience security clearances licensure and certifications and other business and organizational needs.
Required Experience:
Senior IC
About Company
Create lasting change in your organization. Rockwood is a management consulting firm that helps government and corporate organizations solve complex problems.