Senior Community Manager, Hyundai
Job Location:
Huntington Beach, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
INNOCEAN USA a full-service ad agency located in sunny Huntington Beach CA is seeking a Senior Community Manager to join our Hyundai team! We dont just look for fresh talent; we look for fresh thinkers!
We are a hybrid workplace x3 days week in-office. Candidates must be local to SoCal.
Our ideal candidate has 2 years experience in community management or social media management in advertising agency environment.
OVERVIEW:
To help manage the social voice of one of the largest car companies in the world and assist in building and managing a cohesive social media strategy.
RESPONSIBILITIES:
- Be the day-to-day social community manager for Hyundai USA HMA representing the social voice of the brand
- Monitor all channelsfor positive/negative engagement; manage proactive engagement outreach and work with the HMA Customer Care team to resolve concerns
- Distill conversations happening across all social channels to identify key posts and emerging trends and opportunities for the brand
- Responsible for building audience within platform planning and developing shareable content participating and building relationships directly with fans and influencers keeping the community engaged and providing ongoing metrics tracking and optimization recommendations
- Manage deployment of all HMA social media content including publishing content on the brands various channels and sharing out content decks with collaborative partner teams
- Provide content and copy recommendations for ad-hoc social media posts
- Assist the Social Media Strategist with campaign brief and posting deck development organization and execution
- Assist with influencer/creator campaign strategy and execution
- Report on both performance of HMA content in social space as well as larger trends consumer sentiment and competitors
- Demonstrates an understanding of client campaigns and associated goals; works closely with Account and Strategy team to ensure that all questions are addressed and all relevant campaign materials are obtained
- Work with HMA brand team as well as across disciplines to ensure a holistic connected brand focus
Who we are looking for:
- A candidate who is insatiably curious results-motivated and creative in all aspects of our clients business
- A power-user of all the major social networks and always the first to discover and experiment with emerging platforms
- Someone who can always stay current with and share an insightful POV on the competitive automotive and non-automotive social media landscape
Qualifications
QUALIFICATIONS AND REQUIREMENTS:
- 2 years experience in community management or social media management in advertising agency environment.
- Demonstrated experience of using social media in personal or professional setting
- Experience with social media tools such as but not limited to Sprout Hootsuite Sprinklr Emplifi Netbase and/or Digimind
- Proficiency with key social platforms including TikTok Facebook Twitter LinkedIn YouTube Instagram Pinterest and Snapchat with a solid understanding of each platforms core features as well as a technical understanding of each networks advertising capabilities
- Analytic thinking; ability to extrapolate insights and key learnings that will impact creative strategies/concepts in real-time
- Ability to collaborate with various agency teams
- Ability to uncover powerful insights that drive ideas (big and small) by understanding the entire brand context
- Understanding of social media and the online space
- Exceptional interpersonal and written/verbal communications skills
- Ability to work in fast-paced team-oriented environment
- Ability to work under tight deadlines and handle multiple tasks
BENEFITS:
- Low-cost health benefits to choose from
- 401k match
- Wellness reimbursement program
- Company paid short- and long-term disability and basic life
- Generous PTO
- On-site Barista
- Beautiful campus across from the Pacific Ocean
The salary range for this role is $70304 - $70500. Pay is dependent uponseveralfactorsincluding but not limited to: clientexperience training and/or transferable skills.
Whoare weWe area global brand growth company independent in spirit built on one belief: if itdoesntmove people itwontmove we go where othersdont. Deep inside human life. Closer to what people think feel value and the tools and methods to get there and stay closenessis our wheremomentumand growth live.
Required Experience:
Senior IC
About Company
Innocean USA is a full-service ad agency based in Huntington Beach, California with a knack for getting our clients heard. Click here to view our client work, or get in touch!
