Senior Communication and Change Management Consultant
Boston, MA - USA
Job Summary
Senior Communication and Change Management Consultant
With a career as a Mercer human capital consultant you will be helping companies of all sizes and across all industries solve their greatest challenges by designing and implementing workforce strategies to help them grow within their markets. We help these organizations define and implement an employee experience that makes the right talent want to join stay and deliver their best performance.
Mercer is seeking qualified candidates for the following position based in our Philadelphia Boston or Washington D.C. office:
What can you expect
- The Senior Communication and Change Management Consultant helps clients promote their total rewards programs and increase employee engagement.
- You will be responsible for developing and managing client relationships selling client projects that focus on developing and delivering change management and communication strategies engagement and implementation plans and associated deliverables that articulate client objectives advance an employee value proposition and/or contribute to behavior change through the transmission of information and sharing of employee feedback/emotions.
- You will lead employee-facing change management and communication engagements across industries.
- You will perform project management duties including developing and maintaining project plans overseeing budgets coordinating team activities participating in and facilitating meetings and other associated tasks.
Whats in it for you
- A company with a strong brand with experience developingsolutionsfortodays and tomorrows toughest challenges.
- The opportunity to contributeintellectualcapital and leadership as part of THE global leader in human capital consulting.
- A culture of internal mobility diversity inclusion and collaboration with Employee Resource Groups which provide access to leaders relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
- Flexible work opportunities for work/life balance.
- Competitive pay and a full benefits package starting Day 1 (Medical Dental Vision Short- and Long-Term Disability and Life Insurance Employee Stock Purchase program and a generous paid time-off allowance); plus a 401(k) with a fixed company contribution AND a company match after one year of service.
We will count on you to:
- Manage large-scale project teams to deliver quality results to clients.
- Develop and monitor budgets and deadlines; oversee staff; delegate and peer review all client work; interact with clients on a regular basis and lead client meetings; clarify and resolve unique and difficult issues related to client deliverables; and apply advanced professional and/or technical change management and communication expertise to client projects.
- Generate revenue through acquisition of new clients cross-selling to current clients and expanding current client relationships to offer all available products within the business including proactively reaching out to provide targeted information on how Mercer offerings will benefit specific clients needs.
- Gain an in-depth understanding of clients culture and industry to develop change management and communication strategies where significant behavioral change is required.
What you need to have:
- Bachelors degree required preferably in English business organizational effectiveness communication journalism human resources or related field of study.
- 10 years experience in a human resources consulting environment with proven ability to manage projects and to generate revenue by acquiring new clients and experience managing and developing a team of professionals.
- At least 3 years experience writing corporate internal HR communications such as compensation benefits and policies and/or applicable experience; excellent writing editing and proofreading skills with proven expertise in technical marketing and persuasive writing.
- At least 5 years proven track record of large complex sales.
What makes you stand out
- Masters degree
- Experience in a professional services firm
- Proven sales ability in recognizing sales opportunities and closing the deal
Why join our team
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Senior IC