Senior Client Relationship Manager, Employee Benefits Potential for Hybrid Work

Discover a Career That Empowers You - Join HUB International

At HUB International we believe the best workplaces do more than offer a job. They invest in their people celebrate their communities and build cultures where everyone belongs. We are proud to be that kind of company and the recognition we have earned reflects it.

In 2026 Newsweek named us one of Americas Greatest Workplaces for Culture Belonging and Community and one of Americas Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women and our internship program earned afourth placeranking in Vaults 2026 Best Internships for Insurance. These are not just awards. Theyare a reflection ofthe daily choices our people make to show up for each other and for the clients we serve.

We help individuals families and businesses protect and plan for what matters most through a broad array of insurance retirement and wealth management products and services. HUB is one of the worlds largest insurance brokerages with over 540 locations and more than 20000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team giving you the tools support and community you need to grow throughout your career.

Whether you are supporting a local business helping a national client navigate complex risk or building your expertise in a specialized practice area you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.

We would love for you to explore what is possible at HUB International.

We currently have an opportunity for aSeniorClient Relationship Managerto join ourEmployee Benefitsteam in ourAnnapolis MDoffice on a hybrid work schedule.

The selected individual will be responsiblefor assisting the Producer with client relations and service sales and administrative activities of new and existing group benefit accounts.

Job Responsibilities:

• Serve as the primary day-to-day contact for assigned client accounts building trusted long-term relationships by maintaining a thorough understanding of each clients business insurance objectives and employee benefits program.

• Manage all aspects of assigned accounts independently and in partnership with the Producer including claims inquiries administrative issues client requests and technology needs.

• Market new business and renewal accounts analyze carrierquotes andprepare proposals comparison spreadsheets reports and supplemental sales materials for presentation to clients and prospects.

• Lead open enrollment planning and execution including the development of employee communications presentations and carrier coordination; conduct client meetings and presentations independently in the absence of the Producer.

• Coordinate new and renewal plan implementations including completion of carrier change application forms and management of all carrier and client touchpoints to ensure a seamless transition.

• Stay current on federal and state regulatory requirements provide clients with timely legislative updates and ensure clients with 100 or more employees understand Form 5500 filing obligations and compliance criteria.

• Obtain and analyze monthly quarterly and semi-annual claims reports based on carrier availability; deliver mid-year reports and Client Service Plan reviews as determined appropriate for each account.

• Maintain accurate and current client information in BenefitPoint in accordance with HUB standards.

• Provide meeting and conference call recaps to the Producer following all client interactions.

• Contribute to the continuous improvement of client services and sales practices; maintain familiarity with industry developments carrier changes and applicable legislation.

• Complete all training required by HUB Corporate or Management and adhere to all company regulations policies procedures and instructions.

• Perform other duties as assigned or requested by Management.

Qualifications:

• Sevenyears of experience in employee benefits account management; preferably at a broker agency.

• Valid current Life/Health license required.

• Working knowledge ofstate and federalbenefitscompliance regulations and industry trends/best practices.

• Intermediate to advanced proficiency with Microsoft Office products.

• Detail-oriented with the ability to manage competing priorities multiple clients and concurrent deadlines with accuracy and consistency.

• Excellent organizational and interpersonal skills with strong written and verbal communication abilities.

• Abilityto present information clearly and professionally across all formats and audiences.

• Ability to work independently as wellasin a team environment.

Our Preferred Candidate Will Have:

• Strong working knowledge of Agency Management Systems such as BenefitPoint Brokerage BuilderorEPIC.

• Proficient in the use of virtual meeting software such as Microsoft Teams Zoom andGotoMeeting.

• Knowledge of self-fundingalternative funding and/or underwriting basics

• Ability to analyze claims data for largefully-insuredand self-funded accounts.

• College degree preferred but not required.

• Bilingual abilities in English and Spanish.

What We Offer You:

At HUB International we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being fuel your growth and help you build a secure future. We believe that when our people thrive our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step HUB provides the tools mentorship and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International Mid-Atlantic team:

• Medical Dental Vision and Prescription Drug Coverage

• Health Plan Reimbursement Program

• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)

• 401(k) Savings Plan

• Life and Disability Plans

• Long-Term Care

• Employee Assistance Program (EAP)

• Comprehensive Wellness Program

• Identity Theft Protection Group Legal Accident Critical Illness and Pet Insurance

• Low-Cost Loan Program and Student Loan Resources

• Vacation Holiday Sick and Personal Time Off

• Flexible Work Arrangements

• Dress for Your Day Policy

• Comprehensive Onboarding and Continuing Education

Ready to take the next step Apply today.

The expected salary range for this position is $95000 to $125000 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacationsick and personal days and eligible bonuses equity and commissions for some positions.

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