Senior Client Partner, Retail

Our client is looking for a Senior Client Partner with specialized experience in the Retail industry to drive impactful client relationships and fuel business growth. As a Senior Client Partner within the Retail domain you will play a key role in developing and expanding strategic client relationships driving AI-first solutions across retailers e-commerce players consumer goods companies and omni-channel businesses. You will lead client engagements and act as a trusted strategic advisor aligning AI data and digital transformation initiatives with client objectives to deliver measurable outcomes such as improved customer experience supply chain efficiency and revenue growth.

Key Responsibilities

• Build and deepen relationships with Senior Stakeholders in leading Retail and Consumer organizations.
  
• Own the revenue and growth targets for one or more retail accounts.
  
• Lead account planning mining and farming activities.
  
• Act as a trusted partner by understanding the intersection of business strategy customer behavior supply chain dynamics and AI/Data Analytics capabilities.
  
• Collaborate with Data Analytics / Engineering and Presales teams to define customized solutions using AI/ML Data and Analytics.
  
• Partner with the GTMs and Delivery team to ensure high-quality execution and client satisfaction.
  
• Act as the escalation point and ensure SLAs are met.
  
• Support new business development efforts via proposals SOWs and pitch decks.
  
• Work with marketing teams to develop AI-led value propositions for the Retail vertical.
  

• 812 years in Client-facing roles (e.g. Account management Consulting Pre-sales).
  
• Prior experience working with or selling to Retail E-commerce or Consumer Goods clients is a must.
  
• Strong understanding of AI/ML data platforms or analytics solutions.
  
• Experience managing minimum $10M accounts or portfolios is a plus.
  

Technical Fluency

• Ability to understand and position AI-driven solutions (e.g. personalized recommendations demand forecasting computer vision for store analytics pricing optimization).
  
• Exposure to modern Data platforms (e.g. Master Data Management Informatica Snowflake Databricks Azure AWS).
  
• Comfort working with technical teams to translate business problems into Data Analytics and AI/ML solutions.
  

Soft Skills

• Executive presence and ability to influence C-suite stakeholders.
  
• Strong written and verbal communication skills.
  
• Entrepreneurial mindset and ability to work in a fast-paced evolving environment.