Senior Business Relations Manager Chicago, IL
Chicago, IL - USA
Job Summary
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
Job Description
As the Senior Business Relations Manager you will serve as the strategic lead for our most high-value client accounts and institutional partnerships. You will be responsible for building deep trust-based relationships at the C-suite and executive levels ensuring client retention and unlocking new revenue streams through strategic upselling and cross-selling. This role requires a blend of high-level diplomacy financial acumen and a consultative approach to problem-solving.
Responsibilities:
Strategic Account Management: Serve as the primary high-touch point of contact for a portfolio of enterprise clients managing long-term satisfaction and relationship health.
Executive Alliance Building: Cultivate and maintain deep relationships with key decision-makers stakeholders and C-level executives within partner organizations.
Revenue Growth & Retention: Own the retention targets for your assigned portfolio. Proactively identify negotiate and close contract renewals expansions cross-sells and upsells.
Cross-Functional Collaboration: Partner with Product Operations Marketing and Sales teams to ensure our deliverables perfectly align with the clients evolving strategic goals.
Conflict Resolution & Escalation: Act as the ultimate escalation point for critical account issues orchestrating swift mutually beneficial solutions to maintain relationship integrity.
Market & Competitor Intelligence: Stay ahead of industry trends and competitor landscapes to position our organization as an indispensable thought partner to our clients.
Preferred Qualifications:
Excellent verbal and communications skills.
Strong Client Relations skills
Strong Leadership skills
The ability to manage multiple accounts and build new relationships with clients simultaneously
The ability to present to C-level executives and upper management daily.
The ability to forecast future accounts
The ability to travel up to 50% domestically
Target Base Salary Range: $140000 - $150000 USD
Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.
LI-JM3
LI-REMOTE
Basic Requirements
Required Skills:
High School diploma Bachelors degree in Business Communications Finance Management Marketing or Sales.
7 years of experience in Account Management Business Development Client Relations Customer Sucess or Executive Sales with experience managing high-level accounts.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Our :
Incentive Bonus Plans
Medical Dental Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Manager
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more