Senior Business Operations & Strategy Consultant, Workforce Strategy & Optimization
Job Location:
Charlotte, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Leads the execution of larger technology projects coordinating operational activities to ensure efficiency reliability and alignment with business objectives.
2. Identifies designs and implements process and technology improvements to enhance operational workflows within area of responsibility.
3. Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
4. Analyses and reports on performance metrics to drive continuous operational improvements.
5. Executes on operational technology strategies and initiatives to support business objectives.
6. Integrates innovative solutions to improve business outcomes and operational effectiveness.
7. As applicable drives strategic alignment and operational excellence by guiding key external partnerships and leading costoptimization efforts that enhance financial performance and support organizational objectives.
8. Ensures compliance with organizational policies regulatory requirements and risk management standards.
9. Communicates operational status risks and improvement plans to senior stakeholders and leadership.
10. Provides coaching guidance and leadership to junior team members and supports their professional development.
Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree or equivalent education training and work-related experience.
2. Minimum of 7 years of relevant experience in business operations or related professional roles.
3. Strong knowledge of business processes technology applications and operational management.
4. Proficiency in standard office software (e.g. Microsoft Office).
Preferred Qualifications
1. Experience developing workforce strategies organizational planning models talent strategies capacity planning frameworks or enterprise workforce transformation initiatives.
2. Demonstrated ability to analyze workforce demand forecast future resource requirements and align workforce capacity with evolving business needs.
3. Experience evaluating workforce supply and demand dynamics organizational productivity utilization trends and capacity constraints to support resource allocation decisions.
4. Ability to identify emerging workforce risks capability gaps succession challenges and organizational dependencies and develop recommendations to address them proactively.
5. Experience leveraging workforce analytics and predictive insights to support workforce planning hiring strategies organizational design and long-term investment decisions.
6. Demonstrated ability to synthesize workforce data business priorities market trends and organizational context into compelling executive narratives and strategic recommendations.
7. Strong understanding of workforce optimization practices resource planning methodologies organizational effectiveness principles and talent management processes.
8. Experience supporting large-scale organizational growth transformation restructuring or change initiatives.
9. Strong executive communication skills with the ability to translate complex workforce intelligence into actionable business decisions.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
Senior IC
About Company
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