Senior Business Management Associate
Job Location:
Newark, DE - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Requisition: 83993
PSEG Company: Public Service Electric & Gas Co.
Salary Range: $ 67200 - $ 106400
Work Location Category: Hybrid
Were one of the countrys largest energy companies with a vision of powering a future where people use energy more efficiently and its safer and delivered more reliably than ever.Were also deeply connected to the communities we serve with more than 13000 employees working together to support our customers and make a difference every day.
Here youll have the stability and exciting opportunities that come with being a Fortune 500 company along with a supportive friendly work environment where your contributions are valued.
We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
Onsite: Employees work onsite daily.
Hybrid: A blend of remote and onsite work with at least three onsite days per week required.
As an employee if you are regularly scheduled to work 20 or more hours per week you will have access to a wide range of comprehensive benefits from day one designed to support your total well-being: medical dental vision parental leave and family leave programs behavioral health programs 401(k) with company match life insurance tuition reimbursement and generous paid time off.
More than 13000 people already call PSEG their work home taking pride in providing safe reliable service to millions of customers. If youre looking for a place where you can build a meaningful career and help power and support our communities wed love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
At this time only current PSEG employees are being considered.
Customer Billing Operations ensures accurate and timely billing for PSE&Gs utility customers. The Sr. Business Management Associate supports daily operations by coordinating business routines assisting with governance processes performing administrative and analytical tasks and contributing to continuous improvement and documentation. The role involves close collaboration with analysts leadership and crossfunctional teams in a fastpaced environment requires flexibility in work schedule and may include periodic travel to company locations including but not limited to Bordentown Springfield and Edison NJ.
- Prepare complex reports and develop automated billing reporting solutions including operational dashboards with drill down and filtering capabilities.
- Support analytical billing projects by performing data extraction technical and financial analysis and compiling monitoring and evaluating performance metrics against scorecard targets.
- Continuously monitor existing processes and performance targets recommending improvements and contributing to ongoing optimization and continuous improvement initiatives.
- Review and update documentation manage business materials such as process inventories and workflow content and develop presentations to support consistent and efficient operations.
- Assist with SOX related documentation and audit requests. Learn the Billing Analyst role and build proficiency in analytical processes through on the job training demonstrating the ability to work independently with minimal supervision.
- Participate in billing related projects as a team member or departmental lead planning building and executing initiatives that drive measurable results.
- Bachelors degree
- 2 years of professional experience
- Experience working with databases (SAP CCS Salesforce Access or similar)
- Experience working with large data sets using Excel Tableau Power BI or similar tools
- Experience supporting digital enhancements or process improvement initiatives
- Experience developing process documentation or workflows (e.g. Visio)
- Effective problemsolving decisionmaking planning and organizational skills
- Ability to manage multiple priorities in a dynamic environment
- Strong verbal and written communication skills
- Advanced proficiency in MS Office tools
- Must have and maintain a valid drivers license
- Compliance with the Department of Energys regulation 10 CFR 810 is required
Desired
- Ability to lead a small team
- Experience working in SAP customer systems
- Understanding of the MetertoCash process
- IT project or change management experience
- Advanced Excel capabilities (modeling macros advanced formulas)
- Skill in process mapping and workflow design
- Familiarity with database concepts and data structures
- Experience using MS Access for data analysis or reporting
- Basic SQL knowledge for querying and validating data
- Experience with modern analytical or automation tools (e.g. Power Query Alteryx)
Some positions at PSEG require access to information covered by the Department of Energys regulation 10 CFR 810 (Part 810). If applicable the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen national or permanent resident of a Generally Authorized destination on theattached list not also a citizen national permanent resident of any country not listed; OR (4) a Protected Individual under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG you should be aware that during emergency restoration efforts you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles PSEGs drug and alcohol testing program includes pre-employment testing testing for cause and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT PHMSA or NRC regulations) are subject to random drug and alcohol testing inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI you will be treated as a new hire. Please note that as a new hire to PSEG your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly for PSEG employees who accept job opportunities with PSEGLI your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
PSEG is an equal opportunity employer dedicated to a policy of non-discrimination in employment including the hiring process based on any legally protected characteristic. Legally protected characteristics include race color religion national origin sex age marital status sexual orientation disability or veteran status or any other characteristic protected by federal state or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job email Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal
Required Experience:
Senior IC
About Company
Public Service Enterprise Group Inc. (PSEG) is a diversified energy company headquartered in Newark, N.J. Established in 1903, the company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas Co. (PSE&G) i ... View more
