Senior Business Analyst

Job Purpose:
The Business Analysts job purpose is to review analyze evaluate and document business
systems and user needs. Assist with developing technical solutions in a cost-effective way by
determining the requirements of a project and communicating them to stakeholders and
facilitators.
Essential Functions:
The duties listed below are intended only as illustrations of the various types of work that may
be performed. The omission of specific statements of duties does not exclude them from the
position if the work is similar related or a logical assignment to the class.
Evaluating business processes anticipating requirements uncovering areas for
improvement and developing and implementing solutions
Develop document and revise system design procedures test procedures and quality
standards
Analyze business data to define and evaluate problems and recommend
software/hardware solutions
Assist in the collection and consolidation of information and data required for project
delivery and develop project requirements
Defines project requirements by identifying project milestones and phases
Ensure solutions meet business needs and requirements
Perform Quality Assurance testing
Coordinate final testing with users and verify IT systems satisfy users requirements
Interviews internal Subject Matter Experts to understand work functions and processes
and gather information
Writes detailed procedure documents based on discussions with process owners
Develop materials to document operational end-to-end process flows
Help design document and maintain system processes
Troubleshoot and resolve simple inquiries and requests from internal and external
clients.
Job Classification: Business Analyst
Division/Department: Operations
Reports to: Director of Business Analysis
Provides Direction to: N/A
FLSA Status: Non-Exempt
Date Prepared: 5/1/2023

Report on common sources of technical issues or questions and make recommendations
to improve efficiencies
Monitors project progress by tracking activity resolving problems and recommending
actions.
Regularly evaluate ways to improve monitoring discover issues and deliver better value
to the customer

Qualifications Guidelines

Education/Training:
Bachelors Degree in related field or equivalent work experience
Experience/Certification:
A minimum of 5 years experience in business analysis or a related field
Knowledge Skills and Abilities:
Excellent documentation skills
Strong written and verbal communication skills including technical writing skills
Exceptional analytical and conceptual thinking skills
Strong experience in user testing and project management
Competency in Microsoft applications including Word Excel and Outlook
Excellent planning organizational and time management skills

Environmental Conditions:
The employee regularly works in an office environment and accesses production areas to
communicate with supervisors and employees. Within the office the noise level is frequently
quiet or moderately quiet. The employee also occasionally works in a warehouse to pull stored
files. Within the warehouse the noise level is frequently quiet or moderately quiet. The
employee has extensive internal and external interfaces with others.

Physical Conditions:
The essential functions of this job require frequent sitting and occasional standing for
prolonged periods of time. Sensory demands require the ability to constantly hear and talk
both in person and by phone and the ability to use a computer calculator and standard office
equipment. Specific vision acuity required by this job includes close vision color vision and the
ability to adjust focus. Physical demands include bending stooping and reaching above and
below shoulder level to access records as well as lifting and carrying files and documents
typically weighing less than 25 pounds.

Required Skills : Agile MethodologyBusiness Analysis

Basic Qualification :

Additional Skills : Business Analyst

Background Check : No

Drug Screen : No