Senior Business Analyst

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

As a Senior Business Analyst you will support the delivery of card and core banking capabilities by translating complex business needs into clear actionable requirements. You will work across product engineering delivery and business teams to define solutions that support debit card credit card payment processing and account servicing workflows. Your work will help ensure solutions are scalable integrated and aligned to business and operational requirements.

What youll do:

• Elicit analyze and document business functional and integration requirements for debit card credit card core banking and payment processing capabilities
• Translate complex business processes into user stories use cases process flows data mappings business rules and acceptance criteria
• Analyze card transaction lifecycles including account setup card issuance authorization memo posting clearing settlement reversals adjustments disputes chargebacks representments and exception handling
• Define and support integrations across core banking platforms card processors payment networks digital channels fraud systems servicing platforms and third-party providers using application programming interfaces (APIs) events files and message-based interfaces
• Apply working knowledge of payment and card standards including ISO 8583 ISO 20022 REST APIs batch files and processor or network message specifications to support solution definition and delivery
• Use tools such as Postman API documentation logs data extracts and test simulators to validate integration behavior and confirm alignment to documented requirements
• Facilitate workshops and working sessions with cross-functional teams to support shared understanding decision-making backlog refinement solution design certification and post-production support
• Identify process gaps document downstream impacts and maintain business analysis artifacts across card processing and core banking workflows
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 6 years of experience in business analysis within financial services payments card issuing card processing core banking or a related domain
• 6 years of experience documenting business functional and integration requirements using user stories use cases process flows data mappings business rules and acceptance criteria
• 6 years of experience supporting debit card and credit card processing functions including authorization clearing settlement disputes chargebacks reversals adjustments and cardholder servicing
• 6 years of experience working with core banking concepts account processing and system integrations across payment and servicing platforms
• Experience with ISO 8583 ISO 20022 REST APIs API-first integration patterns file-based exchanges event-driven integrations and message-based interfaces
• Experience using Postman or similar tools to review test and validate APIs and integration scenarios
• Bachelors degree or higher in Business Administration Finance Information Technology or a related field or equivalent combination of education related experience and/or military experience

Experience that would be great to have:

• Experience with payment network integration and processor or network certification processes
• Experience with fraud systems PCI DSS card network rules regulatory compliance audit requirements and operational risk management
• Experience supporting digital banking channels and card lifecycle management
• Experience working in software delivery environments across the full software development lifecycle

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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