Senior Business Analyst

OverviewUnder limited supervision provides business analysis analytical and software testing support to the corporate user base. Works closely with ITS personnel and business users in the development and implementation of information technology initiatives that support the strategic objectives of the Corporation. Assists the business users with analyzing business needs developing detailed requirements and validating solutions. Provides an effective liaison between the business departments and other ITS personnel or external vendors providing software classification is distinguished from the Business Analyst job classification by the years of professional experience as well as increased scope variety and complexity of work assignments application analysis and leadership responsibilities. This position also has the responsibility for mentoring Business Analysts and supporting them in project management Areas of accountabilityComposes user stories and acceptance criteria for Devops user story user story maps for current state and future state processes for feature level business objectives that require new systems or enhancements to existing analytical support to business users and other ITS personnel to both determine specific problem areas and identify possible work processes and plans and/or actions to be performed after discussing with user and utilize a structured process for the design development testing and deployment of all corporate with software developers the architectural elements to meet user and documents test procedures and/or test scripts for new systems or changes to existing training requirements for the delivery of all system projects to include train the trainer requirements and the necessary training professional development through attendance at training sessions and professional seminars to incorporate recent technical developments into work unit and studies instructional and informational material to enhance/increase knowledgebase of systems and procedures within the work other related duties of a comparable level/type as Business Analysts in ITS procedures and business processes and recommendations to management on optimized business flows and software project management support on large complex strategic StyleStrong character Alignment with company values mission and visionMust have a demonstrated customer focusTrustworthy and honest DecisiveCurious and persistentPassion for innovation Willingness to learnAdaptive to changing (tolerance for ambiguity)Desire to collaborate to achieve corporate goalsMust be able to handle complex tasks of a technical natureMust possess the ability to analyze problems and assist in determining the best business solution while utilizing technology to the fullestMust be able to understand the implication of system changes to business practicesStrong communicator Excellent oral written interpersonal and organizational skillsMust be able to plan and facilitate meetings and training sessions for sizable groupsMust be comfortable interacting with and leading meetings with Executive ManagementMust be comfortable presenting to sizable groupsMust be proficient at creating visuals that represent concepts proposed business flows or other information to be conveyed while conducting meetings (Vizio diagrams tables charts etc.)Must possess demonstrated leadership qualitiesEmpathetic listener and open-mindedCommitment to accountabilityEducation and experienceEducation RequiredA Baccalaureate degree or CPCU preferredCBAP (Certified Business Analyst Professional) designation preferredExperience RequiredExperience in the utilization of structured systems development processes requiredMinimum of 5 years experience as a business analyst in an actual Business Analyst positionORMinimum of 5 years experience with LWCC core systems as a Power User AND 3 years in a technical role that is a liaison with ITMust have experience leading groups meetings training sessions and/or small projectsExperience with formal project management processes and business process redesign initiatives preferredExperience with Agile Methodology preferred