Senior Associate- Reconciliations (Hybrid)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is hiring! Were seeking a Reconciliation Senior Associate is responsible for performing and supporting end-to-end reconciliation activities in a BPO/shared services environment. This role ensures high-volume transactional and account reconciliation work is completed accurately timely and in accordance with client requirements internal controls and service level agreements.

The role involves identifying and investigating discrepancies resolving breaks escalating unresolved issues and supporting process improvements to enhance quality and efficiency. The Reconciliation Senior Associate serves as a subject matter resource within the team provides informal guidance to junior associates and helps maintain strong operational discipline in a client-driven delivery environment.

Responsibilities:

• Perform daily weekly monthly and ad hoc reconciliations for assigned client accounts processes or transaction streams.

• Compare data across systems reports statements or source documents to identify mismatches breaks and exceptions.

• Investigate reconciliation variances and follow established procedures to resolve discrepancies accurately and within agreed timelines.

• Track open items unresolved breaks and aged exceptions and ensure appropriate follow-up and escalation.

• Maintain reconciliation logs exception trackers audit trails and supporting documentation.

• Ensure work is completed in line with standard operating procedures client requirements internal controls and quality standards.

• Review data for completeness accuracy and consistency before finalizing reconciliation output.

• Coordinate with internal teams such as Operations Compliance and Technology to resolve issues.

• Escalate complex high-risk or recurring issues to team leaders or managers in a timely manner.

• Identify recurring error patterns and support root cause analysis and corrective actions.

• Contribute to process improvement initiatives to reduce manual effort improve turnaround time and strengthen accuracy.

• Support onboarding cross-training and knowledge sharing for junior team members.

• Assist in preparing operational reports on volume exceptions aging items accuracy and productivity as needed.

Qualifications

• Bachelors degree in Business Finance Accounting or a related field or equivalent work experience.

• 2 years of experience in reconciliation transaction processing finance operations back-office operations or shared services/BPO.

• Strong understanding of reconciliation concepts exception handling and process controls.

• Experience working in a high-volume deadline-driven operational environment.

• Good analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Excel and familiarity with operational systems or workflow tools. BPS IMPACT Proactive Postedge Intelimatich.

• Good written and verbal communication skills.

• Ability to work independently with limited supervision and manage multiple priorities.

Preferred Qualifications:

• Experience in BPO shared services banking operations finance and accounting outsourcing or payment operations.

• Exposure to client-specific SLAs quality metrics and operational reporting.

• Knowledge of audit compliance and control requirements in a processing environment.

• Experience supporting process documentation and continuous improvement initiatives.

Compensation Range: The salary range for this position is between $32/hr - $37/hr USD. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills location and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit for more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.