Senior Assistant Golf Professional

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

Scope:

The Senior Assistant Golf Professional will oversee and manage but limited to the golf operation merchandising lesson curriculum tournaments and work cooperatively with other departments. The position will promote an exceptional golf experience and provide excellent services and programs to all patrons.

Primary Responsibilities:

Supervise and direct other golf professionals in day-to-day operations as well as all golf operations employees. Act as lead assistant professional. Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees Ensure the highest level of services for our members. Assist the Head Golf Professional with operational needs and financial targets and plans. Oversee all daily operations of the facility including golf operations & Golf merchandise concessions. Promoting and operating the facility to drive revenue. Spearhead training supervising and motivating the staff to meet facility objectives especially in providing exceptional customer service. Oversee the reservation system starting and monitoring of play. Track and verify all players and guests golf cars club care lockers handicap fees and other charges necessary and facilitate proper controls. Assist in Player Development programs using PGA tools and resources. Enforce all rules and regulations governing golf course usage. Develop and manage an innovative tournament program that services all customer segments. Assist in the marketing and promotion of new memberships / play. Assist in the preparation of budgets including forecasting and reviewing of all golf revenues and expenses on a daily weekly monthly and annual basis. Establish sales goals and forecasts for all golf programs and services monitor and analyze reports. Assist the Head Golf Professional with ordering receiving invoicing and placing merchandise on the sales floor in a presentable fashion. Assist the Head Golf Professional with the preparation of golf tournament outings utilizing Golf Genius. Assist the Head Golf Professional with the tracking maintenance receiving and returning of leased rental clubs. Directly responsible for timely and consistently maintaining the clubs USGA Handicap System Service and customer focused attitude Maintain and promote a positive professional image within the community

Note: Other duties as assigned by supervisor or management.

Education:

A minimum of two years of college or equivalent experience will be considered. Candidates should possess experience in staff supervision golf instruction customer service and computer technology including POS.

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Fundamental knowledge of the game of golf rules of golf golf facility operations and tournament operations
• Fundamental supervisory practices and principles

Skills:

Strong oral and written communication skills

Strong attention to detail

Supervisory skills

Planning and organizational ability

Customer skills

Computer skills

Working Conditions:

Flexible schedule includes early mornings late evening and holidays.

Physical / Cognitive Activities:

This description of physical and mental activities is not intended to describe essential job functions. Rather its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

• A portion of time will be reviewing documents; therefore a significant portion of time is spent thinking writing speaking and listening.
• Mathematical skills including basic math problem solving reasoning budgeting profit/loss concepts variances and percentages are used daily.
• A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff and members/guests making quick decisions and using problem-solving skills.
• Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.