Senior Application Manager, Lodging

At Pursuit we offer more than just a place to visit we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges all designed to highlight the unique beauty of each location. Beyond that we offer thoughtfully crafted restaurants retail and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces youll find along the way the thoughtful amenities and the delightful details that make every visit feel personal and unforgettable.

The Senior Application Manager for Lodging is responsible for analyzing designing implementing and maintaining software applications within the organization for our lodging business segment (Alaska Collection Banff Jasper Collection and Glacier Park Collection) They will collaborate with various departments to understand their software needs exploit functionality troubleshoot issues and provide technical support. Additionally they evaluate existing applications recommend improvements partner with solution providers and ensure compliance with organizational policies and industry regulations.

This is a regular full-time salaried role with a base salary range of $110000 - $130000 DOQ. Will be eligible for an annual Short Term Incentive plus flex time off within established guidelines and a comprehensive benefits package

ROLE & RESPONSIBILITIES

• Analysis and Design: Analyze business requirements and collaborate with stakeholders to design software solutions that meet organizational needs. Collaborate with respective applications managers on solutioning around packaging of lodging bookings with Attractions and Transportations. Analyze current lodging systems and processes to identify areas for improvement. Develop and implement technological solutions to enhance operational efficiency. Ensure all lodging systems integrate seamlessly with other IT systems in the organization.

• Implementation: Lead IT projects related to lodging including system upgrades and new implementations. Coordinate with cross-functional teams to ensure timely and successful project delivery. Develop project plans timelines and budgets.

• Testing: Develop and execute test plans to ensure the quality and functionality of software applications. Troubleshoot and resolve any issues that arise during testing.

• Maintenance and Support: Provide ongoing support and maintenance for software applications including troubleshooting user issues resolving technical problems and implementing updates and patches.

• Documentation: Create and maintain documentation including user manuals technical specifications and system diagrams to support software applications and facilitate knowledge sharing.

• Training: Provide training and support to end-users to ensure they can effectively utilize software applications and maximize productivity.

• Evaluation and Improvement: Evaluate existing applications to identify areas for improvement such as performance optimization usability enhancements and security enhancements. Make recommendations and implement changes as necessary.

• Compliance: Ensure that software applications comply with organizational policies industry regulations and best practices for data security privacy and accessibility.

SKIILLS QUALIFICATIONS & EXPERIENCE:

• Bachelors degree in Information Technology Computer Science Hospitality Management or a related field.

• Minimum of 3-5 years of experience in an IT role within the lodging or hospitality industry.

• Proven experience in system analysis data management and project management.

• Certification in relevant technologies or methodologies (e.g. ITIL Agile PMP) a plus.

• Experience with property management systems (Maestro Oracle Opera Mews Cloudbeds etc.) and the hospitality industry required.

CRITICAL COMPETENCIES FOR SUCCESS:

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Detail-oriented with a focus on accuracy and quality.

• Familiarity with project management methodologies and tools.

#LI-KO1

About Us:

Were more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate our collection of hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products are tied together by iconic destination-worthy locations in Alaska Montana the Canadian Rockies Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index we specialize in attractions-led hospitality consistently generating revenue and delivering value to our shareholders.

What will your work environment be like

At Pursuit our locations are more than just a place to work its a space where you can bring your whole self collaborate with talented teams across departments and build lasting friendships. We believe in fostering an environment where work and play coexist so whether youre tackling projects or enjoying our many perks youll feel supported and valued. With a variety of great benefits were committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places were lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that for many people exists only in their imagination. To build career experience beside seasoned professionals a community of people who say yes to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose turning moments into memories

PURSUIT PERKS

• Join an inclusive global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays dining and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is locatedto apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team

We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted directly.