Senior Agency Claims Advocate

Senior Claims Advocate

Seeking a highly skilled and experienced Senior Claims Advocate to provide strategic claims support and advocacy for a clients. This role focuses on managing complex claims improving claims performance and delivering actionable insights to clients. As a key advisor you will lead client-facing claims reviews influence carrier decisions and drive optimal claims outcomes.

We offer a competitive compensation package that reflects your skills experience and expertise. The annual salary range for this position is $87550.00 - $124755.00 USD commensurate with job-related qualifications and geographic location. This range includes base pay earnings. Additional benefits include:

• Comprehensive health dental and vision insurance
• Paid time off and holidays
• Professional development opportunities

As a Senior Claims Advocate your primary responsibilities will include:

• Overseeing the strategy and resolution of complex high-exposure and multi-line claims to align with client financial and risk management objectives.
• Serving as the primary advocate for clients with carriers influencing reserves coverage positions and claim outcomes.
• Directing claim strategy and engagement with adjusters to ensure timely and effective claim progression.
• Identifying opportunities to reduce total cost of risk through strategic claim oversight and early intervention.
• Leading the development and delivery of quarterly claims reviews including advanced trend analysis and actionable insights.
• Presenting claims reviews to clients providing clear recommendations to improve outcomes and inform risk management decisions.
• Managing and resolving complex or escalated claim issues serving as a senior escalation point for clients and internal stakeholders.
• Collaborating with carrier leadership legal partners and internal teams to resolve challenging claims.
• Mentoring and developing Claims Advocates providing technical guidance and oversight of claim strategies.

• A minimum of 5 years of experience in commercial insurance claims or claims advocacy.
• Strong understanding of claims handling reserving and coverage.

• Advanced designations such as AIC SCLA CPCU ARM or equivalent.
• Experience managing large and complex commercial claims.

• Proven ability to manage complex workloads and integrate claims strategy with client risk profiles and renewal impacts.

• Strong leadership in client discussions and presentations.
• Demonstrated ability to influence carrier decisions on reserves settlements and claim handling strategies.

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