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Senior Agency Administrative Coordinator

Bekins

Job Location:

Indianapolis, IN - USA

Monthly Salary: Not provided by the employer

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

SUMMARY OF RESPONSIBILITIES: Coordinate phone calls data entry schedule appointments prepare paperwork create/manage reports schedule thirdparty services and other general administrative tasks. This position will also back up the Office Accounting Manager in their absence.

ESSENTIAL FUNCTIONS:

Manage and direct inbound phone calls. Make outbound calls as necessary.
Answer basic inbound phone and on-line inquiries
Schedule sales appointments for salespeople
Greet walk-in drivers and customers
Assist Move Managers and Operations department
- Following up with customers and confirming move details with customers
- Arranging third party services with third party companies
Make customer agent or driver check-in calls
Sort scan rate driver paperwork and collect charges due from customers
Key various data into accounting software program
Prepare job files
Deliver and retrieve information from drivers on the road
Assist other departments drivers agents and corporate office with administrative work as needed.

REQUIRED EXPERIENCE: At least one year of administrative and/or customer service experience.

OTHER SKILLS AND ABILITIES: Computer proficient. Knowledge of basic accounting principles and software is helpful but not necessary. Excellent internal and external customer service skills. Excellent and professional verbal communication and public relation skills. Good organizational skills. Dependable and punctual. Ability to prioritize work with minimal supervision and effectively under pressure with deadlines. Ability to multi- task and work well with others. Ability to respond to inquiries or concerns from customers vendors and employees. Ability to effectively present information and respond to questions from customers vendors and employees with a pleasant demeanor.

EDUCATIONAL REQUIREMENTS: High school diploma or equivalent experience.

Required Experience:

Senior IC

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