• At Cigna and Evernorth you will be part of a team transforming healthcare through data analytics and digital innovation. This role offers the opportunity to build the analytical foundation that connects the enterprise digital and customer experience agenda to financial and strategic outcomes.

• The Senior Advisor Business Analytics Digital Product is responsible for advancing the data and analytics suite that powers an outcomes-oriented Digital Product function. This role plays a critical part in translating complex digital strategies into measurable outcomes that drive market leadership shaping how analytics informs product innovation customer engagement and enterprise decision-making.

WHAT YOULL DO

Enable Outcomes-Oriented Digital Product Function

• Partner with Digital Product teams to align analytics and test/learn agendas with strategic priorities for business and enterprise
• Translate business strategies into structured measurement approaches including KPIs success metrics and hypotheses for experimentation
• Proactively identify opportunities to enhance digital experience engagement and value creation through analytics
• Support prioritization of digital investments by grounding decisions in data performance insights and expected business impact

Evaluate and Optimize Digital Product Capabilities

• Evaluate effectiveness of digital capabilities and recommend enhancements optimizations and new feature opportunities
• Perform deep dives into performance drivers including adoption engagement friction points and leakage across journeys
• Partner with product and engagement stakeholders to continuously refine experiences based on insights and testing outcomes

Lead Segmentation Behavioral and Journey Analytics

• Create operationalize and evangelize frameworks for segmentation behavioral and journey analysis to identify areas of opportunity
• Develop and advance analytical approaches from one-time analyses to repeatable scalable frameworks and data products
• Identify key drivers of customer satisfaction engagement and value perception across digital experiences

Influence Decision-Making Through Insight and Storytelling

• Translate complex analytical findings into clear compelling narratives that inform business strategy and enable sustained impact across enterprise
• Provide strategic input into prioritization roadmap decisions and investment tradeoffs
• Anticipate business questions and proactively develop insights to inform decision-making

Enterprise Collaboration

• Work across enterprise to incorporate analytics products and insights into enterprise strategic priorities and business growth plans
• Serve as a key connector between analytics product and business stakeholders to ensure insights are actionable and adopted
• Support a coordinated approach to analytics across fragmented teams and capabilities

WHAT YOU BRING

Required Qualifications

• Strong experience in business analytics and/or digital product analytics
• Strong business acumen with the ability to connect analytics to financial and strategic outcomes
• Demonstrated ability to create and operationalize analytical frameworks to support outcome-oriented decision-making
• Experience working in complex evolving data environments
• Excellent communication skills with the ability to translate complex analytics into business and customer implications
• Proficiency in analytics tools and platforms (e.g. SQL Python/R Tableau Databricks)

Preferred Qualifications

• Familiarity with segmentation behavioral and journey analytics approaches
• Exposure to informing investment decisions or prioritization of business initiatives
• Experience in healthcare

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year paid holidays and leaves of absence. For more details on our employee benefits programs click here.

About The Cigna Group

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.