Senior Administrative Assistant

Location: Onsite listed in the job posting.

Position Summary: TheSenior Administrative Assistant provides advanced executive support to the Market President and market leadership team enabling smooth market operations outstanding client experiences and effective community engagement. This associate manages complex calendars and priorities; prepares agendas briefings and reports; coordinates client and community events; and serves as a key liaison among clients associates and external partners. The role requires discretion excellent judgment and a strong service mindset.

Key Responsibilities:

• Manage complex calendars priorities and meeting logistics for the Market President including briefings and materials as well as project management.
• Coordinate domestic travel itineraries and expense reports; reconcile invoices and POs; track market-related budgets; support event ticket distribution.
• Draft proof and format executive correspondence presentations and meeting materials.
• Prepare agendas take minutes and track action items for leadership advisory councils/boards and committee meetings.

Client Community and Event Coordination:

• Plan and execute client meetings appreciation events sponsorships and community engagements; manage RSVPs vendors tickets and onsite logistics.
• Partner with Marketing/Communications on invites collateral signage and post-event follow-up.
• Maintain contact lists (clients centers of influence community organizations); track outreach and follow-ups.
• Manage Market President LinkedIn account to reflect these events.

Market Operations and Office Administration:

• Serve as the first point of contact for the Market President; triage requests and route inquiries to appropriate associates.
• Coordinate office needs (facilities supplies visitor management) and support onboarding/offboarding for market associates.
• Maintain market calendars shared folders and reference resources; ensure adherence to records retention.
• Serve as the first point of contact with corporate real estate and building property management representation.

Reporting and Project Coordination:

• Compile weekly/monthly market dashboards and updates; support pipeline production and community impact reporting (as directed).
• Track milestones and deliverables for market initiatives; follow up with stakeholders to ensure on-time completion.

Compliance Confidentiality and Risk Awareness:

• Handle sensitive information with strict confidentiality; adhere to information security privacy and records retention practices.
• Support audit/exam requests and coordinate timely document collection with relevant associates.
• Maintain awareness of general banking compliance concepts (e.g. confidentiality of client information); escalate issues appropriately.

Communications and Stakeholder Engagement:

• Draft memos and announcements for market distribution; coordinate internal communications and town halls.
• Build strong working relationships with associates across Retail Commercial Wealth Marketing HR Finance and Risk.

Technology and Tools:

• Use Microsoft 365 (Outlook Teams Word PowerPoint Excel) at an advanced level; create polished decks and reports.
• Leverageexpense and procurement tools calendar/scheduling platforms and CRMs (e.g. Salesforce or similar).
• Host and support virtual meetings via Teams/Zoom; manage A/V needs for onsite events.
• Schedule draft and monitor social media updates for the Market Presidents professional profiles (Linkedin).

Leadership and Culture:

• Champion the client-first culture; help organize associate engagement recognition and volunteer activities.
• Provide guidance to other administrative associates as needed; serve as a role model for service accuracy and integrity.

Qualifications:

• 57 years of progressively responsible administrative experience supporting senior leaders; financial services experience preferred.
• Associates degree required; bachelors degree preferredor equivalent combination of education and experience.
• Demonstrated excellence in organization prioritization and proactive problem-solving in a fast-paced environment.
• Superior written and verbal communication skills; strong attention to detail and quality.
• High level of discretion and professionalism handling confidential client and associate information.
• Advanced proficiency in Microsoft 365; comfort learning bank systems and CRM tools.
• Experience planning events managing vendors and tracking budgets/expenses.

Preferred Qualifications:

• Experience supporting a Market President regional leader or similar executive.
• Familiarity with CRM reporting and basic data analysis in Excel.
• Working knowledge of Salesforce preferred
• Project management certification is a plus.
• Social media management skills for professional networking platforms.

Work Environment and Travel:

• Primarily onsite in the market office; occasional early/late hours for events and community activities.
• Occasional local travel to client sites events or regional offices.

Physical requirements:

• Ability to lift and transport event materials up to 20 lbs; extended periods of sitting/standing during events or meetings.

Performance Indicators:

• Timeliness and accuracy of deliverables reports and expense processing.
• Effective coordination and quality of meetings/events; positive client and stakeholder feedback.
• Calendar and priority management that optimizes the Market Presidents time.
• Data integrity in reports and records; adherence to confidentiality and security practices.
• Proactive issue resolution and continuous improvement of administrative processes.

About Us
First Horizon Corporation is a leading regional financial services company dedicated to helping our clients communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis TN the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial private banking consumer small business wealth and trust management retail brokerage capital markets fixed income and mortgage banking services. First Horizon has been recognized as one of the nations best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at.

Benefit Highlights
Medical with wellness incentives dental and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
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Required Experience:

Senior IC