Senior Accounts Receivable Representative

POSITION SUMMARY The Senior Accounts Receivable Representative plays a lead hands-on role in the front end of the billing process. The Senior Representative performs a daily review of transactions in the PsychConsult Batch Error Handler and takes collaborative and progressive action with service providers and programs to resolve all barriers to service completion. The Senior Representative performs quality assurance monitoring of state government and commercial billing submission and posting including review for proper categorization of write-offs and adjustments. The Senior Representative promptly communicates any opportunities for process improvement to the Third Party Billing Manager in order to enhance the billing function and maximize revenue. The Senior Representative accurately maintains the fee matrix manually applies cash payments to client accounts and performs some direct duties associated with Medicaid AND EXPERIENCE/QUALIFICATIONS High School diploma or equivalent plus Certified Medical Biller/Coder designation and 2 - 3 years of experience and knowledge of behavioral health billing/collection practices are required. Proficiency in Microsoft Office applications excellent verbal and written communication skills analytical and problem solving abilities and the ability to multi-task in a fast paced environment is also required. Experience working for a Not for Profit and with Great Plains Microsoft Dynamics and PsychConsult is RATE $24.00LOCATIONBristol CTSCHEDULEFull timeEMPLOYEE BENEFITSAt Wheeler were committed to not only supporting your career growth but also ensuring your well-being and security. Heres how we invest in you:Nurture Your Health:Comprehensive medical and prescription insurance through CentivoComprehensive dental and vision insurance through CignaAccess to wellness programs to support your physical and mental healthSecure Your Future:Enjoy peace of mind with company-paid life and AD&D insurance403(b) Plan with contributions from the companyFuel Your Career Growth:Pursue your educational goals with our Education Reimbursement ProgramAccess training and development opportunitiesReceive a productivity incentive to recognize your hard work and dedicationMaintain Work-Life Harmony:Recharge with generous paid time off including: 15 vacation days per year to explore and recharge 8 sick days per year for your well-being2 personal days per year for your personal needs2 floating holidays per year to celebrate what matters to you9 paid company holidays to spend with loved onesAccess free and confidential counseling through our Employee Assistance Program (EAP)ESSENTIAL DUTIES AND RESPONSIBILITIESAnalyzes and manages the batch error handler on a daily basis and communicates directly with service providers and managers as necessary and within set timeframes to resolve any barriers to transaction knowledge and competency in maintaining the fee matrix in PsychConsult to accurately and efficiently bill for services provided and makes all required changes in a timely quality assurance monitoring of state government and commercial billing submission and posting including review for timely and proper categorization of write-offs and communicates adverse trends or opportunities for process improvement to the Third Party Billing Manager and provides suggestions for improvement in policies procedures and systems for the effective management of the billing client and payer refund process by regularly identifying any refunds that are due and taking documented timely action to execute such refunds and participating in in preparing the organizations annual filing with the State of Connecticut. Acts as a back-up for primary billing to Medicaid handles automatic and manual posting of Medicaid remit and performs secondary billing and posting to the Medicaid compliance monitoring workbook is appropriately completed for any dually-eligible applies cash payments to client out all work in accordance with established internal and external billing and financial policies and procedures. Continues to develop knowledge and understanding about the history traditions values family systems and artistic expression of groups served as well as uses appropriate methodological approaches skills and techniques that reflect an understanding of culture.