SEM-HPSA-Subrat
Job Location:
Atlanta, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Infosys is seeking a Senior Manager of Client Services. The Senior Manager-Client Services (SMCS) is responsible for all client interfaces within the assigned account scope. The SMCS works together with their manager Group Manager of Client Services to build an account plan and is responsible for client management based on the account plan.
Typically the SMCS handles a single account / group of accounts / part of a large account with a P&L of $50M.
Role Description:
Client relationship management and business development: manage client relationships build and nurture a portfolio $50M or more owns the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Account planning and governance: create the account plan including relationships required opportunities to be pursued price decisions
About Infosys Information Services and Publishing Practice:
Infosys Information Services and Publishing (IS &P) practice serves marquee clients in Newspaper Book publishing business (B2C) and Information services providers (primarily B2B).
To learn more about Infosys and see our ideas in action please visit us at
Also learn about Infosys IS &P practice at Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and a minimum 14 yearsof experience with strong sales/relationship management/account management experience
Significant client relationship / project management experience
Experience serving / working forPublishing / Information Services industries. This includes Book Publishers Newspapers Domain specific Information providers (such as Legal Financials Risk Management)
Track record of interacting and building relationship with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
U.S. citizenship or permanent residency is required we are not able to sponsor this position at this time
Preferred Qualifications:
Good understanding of industry specific business issues and drivers. Content processing value-chain in Publishing/Information Services
Global Delivery Model experience
Experience managing large multi-location engagement teams
Track record as an Account Manager / Client Partner in a rapidly growing client relationship
Additional Required Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Benefits
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident Critical Illness Hospital Indemnity Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
