SecurityGreeter- AQM

Agency

Dept of Natural and Cultural Resources

Division

Aquariums

Job Classification Title

Security Guard (S)

Position Number

Grade

NC01

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state including 27 historic sites seven history museums two art museums five science museums four aquariums 35 state parks four recreation areas dozens of state trails and natural areas the North Carolina Zoo the State Library the State Archives the N.C. Arts Council the African American Heritage Commission the American Indian Heritage Commission the State Historic Preservation Office the Office of State Archaeology the Highway Historical Markers program the N.C. Land and Water Fund and the Natural Heritage Program. The Departments vision is to be the leader in using the states natural and cultural resources to build the social cultural educational and economic future of North Carolina. Everyone is welcome. For more information please visit . We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Aquariums on Roanoke Island is seeking a dynamic efficient and enthusiastic individual to join our team as a Security/Greeter within the Visitor Services of the North Carolina Aquariums. The Security Guard/Greeter reports to the Visitor/Member Services Coordinator and is a member of the Visitor Services Team. The person in this position will work closely with the Security Chief and other security and visitor services staff.

Key Responsibilities:
Ensuring the safety and security of all staff and visitors the Aquarium facility exhibits displays and work areas.
Provides front-line customer services to all visitors; greets school and bus tour groups assists with parking and unloading of groups.
Provides information and assistance to visitors; handles visitor complaints and problems; identifies safety issues maintains visitor accident log investigates visitor accidents and injuries.
Opens and secures building at the beginning and end of each day; provides presence in all areas of the Aquarium and grounds.
Provides special events and after-hours facility rental security. This person must have experience working with the general public and have excellent customer service skills.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

***This is an anticipated Vacancy***

Recruitment Range: $31200 - $37252

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements listed under the text resume section or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge skills and abilities (KSAs) and/or management preferences are notrequired. Applicants who possess the following are preferred:

• Demonstrated working knowledge of standard safety and security operations at a zoo aquarium museum or similar facility.
• Demonstrated working knowledge of standard methods of handling and reporting emergencies.
• Demonstrated experience with the use of a two-way communication system and a closed-circuit security monitoring system.
  

Position/Physical Requirements:

• Weekend evening and holiday work will be required.
• Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid drivers license issued from within the United States or be able to obtain one within 90 days of employment.
• Recommended candidate will be subject to a background check prior to hiring.
• Must be or become CPR and First Aid Certified

***SIGN-ON BONUS BEING OFFERED***

A sign-on bonus of$1500is being offered for eligible candidates. The Sign on bonus is contingent upon the passing of the FY 25-26 budget and it has been certified. See eligibility at contingent on funding availability*

This position is located at:
374 Airport Road

Manteo NC 27954

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Learn about the NC Aquariums:
Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma;

OR

an equivalent combination of education and experience.

May require the ability to complete emergency medical technician (EMT) training and meet re-certification standards as required.

Supplemental and Contact Information

Division Description

Section/Unit Description:
The North Carolina Aquarium on Roanoke Islandis located in Manteo NC nine miles from the Atlantic coastline in Nags Head. The 61000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2200 animals. More than 280000 guests visit the aquarium each year to see a large array of sharks learn about sea turtle conservation participate in a variety of programs enjoy the beauty of the area and learn why North Carolinas waterways are so special.

Clickhereto learn about employee perks and benefits

Clickhereto see the Total Compensation Calculator

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge skills and abilities without regard to race religion color national origin sex pregnancy gender identity or expression sexual orientation age (40 or older) disability National Guard or veteran status genetic information political affiliation or political influence.

We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women establish paid parental leave for birth adoption and foster care and implement fair chance policies. Join a team that welcomes values respects and supports all members of our work community.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach a DD Form 214 Certificate of Release or Discharge from Active Duty along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment DNCR will ensure that persons with disabilities or known limitations covered by the PWFA are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility

To be eligible for a sign-on bonus the candidate must not have worked as a probationary permanent or time-limited employee in the last 12 months as an employee in North Carolina state government including without limitation the judicial system state executive branch agencies and the university system subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street Raleigh NC 27601

Phone:

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Mike Peele

Email: