Security Systems Technician (226 Days)

Associates Degree from an accredited university required. Computer science information systems electrical engineering or related field.
Bachelors Degree from an accredited university preferred. Computer science information systems electrical engineering or related field.
State of Texas Security License Electronic Access Control Device Installer required.
Avigilon Unity Access Administrator Certification required.
Avigilon Unity Video Administrator Certification required.
Five or more years with direct access control and video management installation experience required.

The following knowledge and skills are essential qualifications for this position:

• Extensive knowledge of the Motorola/Avigilon physical security ecosystem including:
• Avigilon Unity Video Management and Unity Access Control systems
• Avigilon Orchestrate and Operator platforms
• Avigilon cameras network video recorders (NVRs) Halo smart sensors and related security technologies
• Cisco Catalyst network switches and supporting network infrastructure
• Demonstrated experience installing configuring troubleshooting and repairing both headend systems and field devices including:
• Schlage and HID card readers
• Electronic door hardware and locking devices
• Mercury access control controllers panels and circuit boards
• Axis and Avigilon IP cameras
• Halo smart sensors
• Avigilon network video recorders (NVRs)
• Strong knowledge of access control video management IP networking low-voltage systems and electronic security principles.
• Ability to diagnose complex hardware software network and communication issues while maintaining system reliability and minimizing downtime.
• Excellent verbal written customer service and interpersonal communication skills with the ability to remain calm and professional while supporting district personnel during routine and emergency situations.
• Ability to establish and maintain effective working relationships with School Safety Police
• Emergency Management Information Technology Facilities & Maintenance vendors and campus personnel.
• Ability to read and interpret technical documentation wiring diagrams system drawings and manufacturer specifications.
• Ability to work independently manage multiple priorities and provide emergency after-hours support as required.

• Diagnose service program troubleshoot and maintain the districts physical security systems to ensure reliable operation and system integrity. Systems include but are not limited to access control video management video intercoms smart sensors alarm and notification systems and other components within the districts security ecosystem.
• Maintain and support access control system components including door hardware electronic locks card readers request-to-exit devices door contacts sounders remote release devices access control panels controller boards reader boards input/output boards cabling power supplies workstations badging stations and related equipment.
• Maintain and support video management system components including cameras video intercoms monitors recorders video serversworkstations encoders network switches patch panels POE injectors smart UPS devices sensors cabling and other related infrastructure.
• Install configure maintain and troubleshoot security software platforms including Acre/Open Options DNA Fusion Access Control Avigilon Unity Access Control Avigilon Unity Video Management Windows and Linux server operating systems Windows and iOS client operating systems and associated database management software.

• Collaborate with staff in the Departments of School Safety Emergency Management Police Information Technology and Facilities &

  Maintenance to support security operations coordinate projects resolve technical issues and maintain effective working relationships.

• Provide responsive professional customer service to campus and district staff by communicating effectively resolving technical issues and serving as a calm knowledgeable resource during routine operations and emergency situations.
• Promote and maintain a safe work environment by following established safety procedures adhering to district standards and providing emergency after-hours support as required.
• Conduct system health checks site surveys end-user training and preventative maintenance; develop and maintain technical standards procedures system documentation configuration records programming documentation and equipment inventories to ensure operational readiness.
• Participate in ongoing professional development to remain current with evolving security technologies industry best practices and emerging trends in school safety and physical security.