Security Specialist I

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As a qualified nonprofit agency operating within the AbilityOne program ServiceSource hires persons with significant disabilities. For the majority of direct labor positions ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Job Summary

The Security Specialist I is an entry level position made up of three components: Visitor Control Center Conference Center and Escorting. The position is responsible for controlling access to several areas of the facilities and ensuring guests and employees know and follow site protocol and procedures. The incumbent is expected to enforce site rules while maintaining excellent customer service to the client visitors and all site employees.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Visitor Control: Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office issue temporary badges and assist in expediting personnel entering and exiting the facility via access control points.

• Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests work requests and monitor facility for cleanliness and initiates work requests for non-functioning items.

• Escort: Ensure the uncleared personnel to whom they are assigned are always monitored have no exposure to classified data have been briefed on prohibited items and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearances enter and exit assigned area.

Additional Responsibilities

• Must be able to access and operate Security Management System (SMS/C-Cure) and Sensitive but Unclassified (SBU) Computer and printer/scanner.

• Adhere to contract mandated dress code and provide excellent customer service to all persons at the site.

• Pass annual internal certification exam.

• Conduct daily badge inventory and report missing badges. Generate missing badge reports.

• Screen and brief visitor on NGA prohibited items COVID attestation and ensure they sign forms.

• Contact appropriate personnel to resolve issues.

• Perform general administrative tasks such as recording time on time sheets leave requests etc. Answer telephone calls to take messages answer questions and provide appropriate information.

• Practice good safety habits and is familiar with NGA and ServiceSource safety policy.

• Open and close alarmed facility using Arming Device and Combination Lock.

• Check security badges to verify the security clearance and whether an escort is required for entry.

• Maintain familiarity with NGA Disaster Safety and Emergency Plans.

• Accompany uncleared visitors while on NGA Campus.

• Sign visitors in/out of SCIF. Brief visitors on security visit rules/policy.

• As an escort provide visitors with Safety information prior to work.

• Meet visitors at designated location and escort them to authorized area ensuring they have no access to classified information and they are always monitored.

• Perform other related duties as assigned.

Qualifications: Education Experience and Certification(s)

• A high school diploma or state certified equivalent required.

• 1-year security or related experience required.

• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Knowledge Skills and Abilities

• Must be able to work with people internally and externally at all levels of an organization.

• Proficient typing skills

• If not proficiency in Microsoft Office skills ability to become proficient in Microsoft Office and the ability to become familiar with corporate specific programs and software.

• Excellent oral/verbal communication skills.

• Detail-oriented and able to carry out work with the highest levels of accuracy.

• Must possess and demonstrate excellent time management skills.

• Candidate must be flexible and adaptable as they may be rotated based on contract need.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand; reach with hands and arms; and talk or hear answer phones keyboarding open and close wall dividers arm and disarm alarms and open and close building combination locks. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies up to 15 pounds. Specific vision abilities required by this job include close vision distance vision depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people we work hard to provide benefits that make their lives better so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical Dental and Vision plans.

• Financial protection with 100% company paid Disability Life Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs we offer an Employee Assistance Program Wellness Program and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer making employment decisions without regard to a persons race color religion sex (including pregnancy sexual orientation gender identity and transgender status) national origin age (40 or older) veteran status disability or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information